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Hotel Operations Manager

2 months ago


Blind River, Ontario, Canada AKSHAY INTERPRISE CORP Full time
Hotel Managing Supervisor Job Description

We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at AKSHAY INTERPRISE CORP. As a key member of our hotel operations team, you will be responsible for overseeing the day-to-day activities of our hotel and ensuring that our guests receive exceptional service.

Key Responsibilities:
  • Co-ordination and Leadership: Co-ordinate activities with other work units or departments to ensure seamless hotel operations.
  • Work Scheduling and Procedures: Establish work schedules and procedures to optimize hotel efficiency.
  • Staff Supervision: Perform same duties as workers supervised and provide guidance and support as needed.
  • Reporting and Analysis: Prepare and submit reports to management on hotel performance and operations.
  • Problem-Solving and Quality Improvement: Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Guest Services: Assist clients/guests with special needs and ensure their satisfaction.
  • Work Management: Co-ordinate, assign, and review work to ensure timely completion and high quality.
  • Staff Management: Hire and train staff in job duties, safety procedures, and company policies.
  • Equipment Maintenance: Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery.
  • Supply Chain Management: Requisition materials and supplies as needed.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in hotel operations or a related field.
  • Language: English.
  • Work Hours: 32 hours per week.
Work Environment:
  • Fast-Paced Environment: Work in a fast-paced environment with tight deadlines.
  • Standing for Extended Periods: Stand for extended periods and work under pressure.
  • Attention to Detail: Maintain attention to detail and accuracy in all tasks.
Personal Suitability:
  • Client Focus: Demonstrate excellent client focus and interpersonal skills.
  • Dependability: Show dependability and a strong work ethic.
  • Efficient Interpersonal Skills: Possess efficient interpersonal skills and excellent oral and written communication.
  • Flexibility: Demonstrate flexibility and adaptability in a dynamic work environment.
  • Initiative: Take initiative and demonstrate a proactive approach to problem-solving.
  • Interpersonal Awareness: Show interpersonal awareness and judgement.
  • Organized: Be organized and able to prioritize tasks effectively.
  • Team Player: Demonstrate a team player attitude and work collaboratively with others.