Restaurant Operations Manager

4 weeks ago


Blind River, Ontario, Canada TIM HORTONS Full time
Restaurant Assistant Manager

We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at Tim Hortons. As a key member of our restaurant management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities:
  • Restaurant Operations: Determine the type of services to be offered and implement operational procedures to ensure efficient and effective service delivery.
  • Cash Handling and Reporting: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Team Leadership: Conduct performance reviews, organize and maintain inventory, and ensure health and safety regulations are followed.
  • Customer Service: Address customers' complaints or concerns, provide exceptional customer service, and participate in marketing plans and implementation.
  • Supervision: Supervise a team of 16-20 employees and provide guidance and support to ensure their success.
  • Computer and Technology Knowledge: Utilize MS Access, MS Excel, MS Office, MS Outlook, MS PowerPoint, and MS Word to manage restaurant operations and maintain accurate records.
  • Work Conditions and Physical Capabilities: Work in a fast-paced environment, stand for extended periods, and work under pressure to meet tight deadlines.
  • Personal Suitability: Demonstrate accurate, client-focused, dependable, efficient interpersonal skills, excellent oral and written communication, flexibility, and reliability.

Requirements:

  • 2 years to less than 3 years of experience in a restaurant management role.
  • Permanent employment with 40 hours per week.
  • Fluency in English.


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