Shift Team Lead

4 weeks ago


London, Ontario, Canada Tim Hortons Full time

Job Title: Shift Team Lead

Job Summary: We are seeking a skilled Shift Team Lead to join our team at Tim Hortons. As a Shift Team Lead, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are met.

Key Responsibilities:

  • Establish and implement efficient work schedules to meet business needs
  • Supervise and coordinate the activities of food service staff, ensuring that all tasks are completed to a high standard
  • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and teamwork
  • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory
  • Hire and develop food service staff, fostering a positive and inclusive work environment
  • Monitor and maintain records of stock, repairs, sales, and wastage, providing valuable insights for business improvement
  • Prepare and submit reports, ensuring that all necessary information is accurately recorded and communicated

Requirements:

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a food service environment
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff and customers
  • Ability to work in a fast-paced environment, with a focus on quality and customer satisfaction

Working Conditions:

  • Fast-paced environment with a focus on quality and customer satisfaction
  • Combination of sitting, standing, and walking, with the ability to stand for extended periods
  • Physically demanding role, requiring the ability to lift and move equipment and supplies

Personal Suitability:

  • Efficient interpersonal skills, with the ability to work effectively with staff and customers
  • Excellent oral communication skills, with the ability to communicate clearly and effectively
  • Flexibility and adaptability, with the ability to work in a fast-paced environment
  • Team player with a positive attitude and a commitment to excellence

Financial Benefits:

  • Bonus structure based on performance and business results
  • Permanent full-time position with a minimum of 40 hours per week
  • English language required for communication and customer service

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