Shift Manager

4 weeks ago

London, Ontario, Canada ONTARIO INC Full time

Job Title: Shift Manager - Team Lead

Job Summary: We are seeking a highly motivated and experienced Shift Manager - Team Lead to join our team at Ontario Inc. As a Shift Manager - Team Lead, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities:

  • Establish methods to meet work schedules and ensure that all tasks are completed on time.
  • Requisition food and kitchen supplies to maintain a high level of quality and efficiency.
  • Supervise and co-ordinate activities of staff who prepare and portion food, ensuring that all food is prepared to a high standard.
  • Train staff in job duties, sanitation and safety procedures to ensure a safe and healthy work environment.
  • Estimate ingredient and supplies required for meal preparation to minimize waste and ensure that all meals are prepared to a high standard.
  • Hire food service staff to ensure that our team is well-staffed and equipped to handle all tasks.
  • Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Prepare budget and cost estimates to ensure that our operations are financially sustainable.
  • Address customers' complaints or concerns in a professional and courteous manner.
  • Maintain records of stock, repairs, sales and wastage to ensure that our operations are running efficiently.
  • Prepare and submit reports to management to ensure that our operations are running smoothly.

Requirements:

  • 7 months to less than 1 year of experience in a food service establishment.
  • Permanent employment with 35 hours per week.
  • Fluency in English.

Work Environment: Fast-paced environment with tight deadlines and a physically demanding role.

Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, team player, initiative, and dependability.

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