Data-Driven Trust and Safety Leader

5 days ago

Toronto, Ontario, Canada Snapcommerce Full time
About the Opportunity
As a seasoned leader, you have a unique chance to drive strategic growth in trust and safety for Snapcommerce. This role demands expertise in navigating complex risks, forging cross-functional partnerships, and leveraging data-driven insights to inform decision-making.

About the Role
This is an exceptional opportunity to lead a team of analysts focused on disputes, payment fraud, and KYC solutions. You will be responsible for overseeing the development of strategies to mitigate evolving risks and fostering collaboration across departments to achieve business objectives. Your success will hinge on your ability to think critically, navigate ambiguity, and drive results-oriented outcomes.

Key Responsibilities
• Develop and execute comprehensive trust and safety strategies to minimize risk and optimize transactions
• Foster strong relationships with senior executives and cross-functional teams to drive business outcomes
• Collaborate with analysts to analyze complex data sets and identify actionable insights
• Design and implement training programs to enhance team capabilities and knowledge

About the Team
The Trust and Safety team at Snapcommerce operates as a mission-aligned unit, partnering with leaders across the organization to drive strategy and product development. As a key member of this team, you will contribute to driving business growth while ensuring the company's commitment to trust and safety remains unwavering.

Your Background
To succeed in this role, you should possess deep knowledge of trust and safety principles, including dispute prevention and monitoring tools. Your experience working with cross-functional teams and interacting with senior executives is also essential. Additionally, your comfort level with operating autonomously and making strategic decisions will play a crucial role in your success.

Salary Information
We estimate the salary range for this position to be around $150,000-$200,000 annually, depending on qualifications and location.

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