Resort Manager Position in a Rural Area

2 weeks ago


New Denver, British Columbia, Canada Government of Canada - Western Full time

Job Description:

We are seeking an experienced and skilled Resort Manager to join our team at the Government of Canada - Western.

About the Role:

The Resort Manager will be responsible for overseeing the daily operations of the resort, including supervising staff, managing budgets, and ensuring exceptional customer service.

Key Responsibilities:

  • Develop and implement policies and procedures for efficient resort operations
  • Recruit, hire, and train staff members to meet the needs of the resort
  • Conduct performance reviews to ensure staff are meeting expectations
  • Negotiate with suppliers for materials and services
  • Perform front desk duties, including check-in and check-out processes
  • Prepare and manage budgets to ensure financial stability
  • Develop and implement marketing strategies to attract new customers
  • Implement maintenance activities to maintain the resort's facilities
  • Enforce policies and procedures to ensure compliance
  • Address customer complaints and concerns in a professional manner

Required Skills and Qualifications:

To be successful in this role, you will need:

  • A bachelor's degree in hospitality or a related field
  • 2-3 years of experience in a management position
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and make sound decisions
  • Familiarity with central reservation systems and point of sale systems

Benefits:

This is a full-time position with a competitive salary range of $80,000 - $110,000 per year, depending on experience. Additional benefits include:

  • Bonus structure
  • Parking available on site

Working Conditions:

This role requires working in a fast-paced environment, often under pressure. You will also need to stand for extended periods and have excellent attention to detail.

Personal Suitability:

As a Resort Manager, you will need to possess:

  • Client focus and excellent customer service skills
  • Efficient interpersonal skills and ability to work with a team
  • Flexibility and adaptability in a dynamic work environment
  • Initiative and problem-solving skills to resolve issues quickly

About Us:

The Government of Canada - Western is committed to providing a safe and inclusive work environment. We offer opportunities for career growth and development, as well as a comprehensive benefits package.



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