Regional Manager

4 weeks ago

Ottawa, Ontario, Canada Dynacare Full time

Job Title: Manager Laboratory Health Services Centers

At Dynacare, we're looking for a skilled Manager to lead our Laboratory and Health Services Centers. As a key member of our team, you'll be responsible for building great teams, creating a positive work environment, and delivering exceptional customer care.

Key Responsibilities:

  • Transform the Laboratory and Health Services Centers to a new delivery model, ensuring an excellent customer experience through consistent, outstanding customer care.
  • Foster a positive employee relations environment and strong teamwork, working in compliance with established human resources policies and practices.
  • Encourage trust and open communication with direct reports, address employee feedback and input, and ensure team understanding of corporate and departmental goals and performance.
  • Engage the Director, Health Services Operations and Human Resources for guidance and/or direction to ensure a positive client, customer, or employee experience.
  • Build and manage an effective team through strategic hiring, training, performance management, coaching, and recognition.
  • Liaise with clients and ensure their experience is positive by providing professional, timely assistance to inquiries, educating clients on processes, investigating concerns, and ensuring full understanding of client needs.
  • Analyze and make recommendations to continuously improve workflow processes to assure consistency and quality in the delivery of service to customers, laboratory operations, and clients.
  • Conduct metric reviews of area Laboratory and Health Services Centers to ensure key indicators of cost, quality, delivery, safety, and customer experience are being met or exceeded, and introduce corrective actions where required.
  • Participate in continuous improvement projects along with regional goals and objectives aligned with corporate strategy.
  • Develop and administer regional operating budgets, identify potential cost savings, and make recommendations for improvement.
  • Responsible for completing operating reports using metrics and key performance indicators.
  • Pursue ongoing continuing education to ensure awareness of new industry or regional trends, developments, laws, regulations, and technology.
  • Support the Business Development team with the establishment of new clients.
  • Oversee maintenance and renovation programs for each location in the region in conjunction with the Manager, Support Services.

Requirements:

  • Post-Secondary education in Healthcare, Science, or Business.
  • 3+ years of leadership experience in a high-paced, customer-facing environment.
  • Previous related experience required to perform job: 3-5 years.
  • Proficient computer skills (MS Office and applicable software applications).
  • Lean Six Sigma and/or Change Management training - required.
  • Proven attention to detail, excellent organizational, prioritization, and time management skills.
  • Ability to manage multiple items effectively.
  • Experienced people manager with the ability to develop talent and build high-performing teams.
  • Effective communication skills and the ability to work effectively with all levels of management and non-management.
  • A strong team player with the ability to work independently with a high degree of initiative.
  • Demonstrated customer focus with the ability to engage direct/indirect reports to promote a customer-centric environment.
  • Highly motivated individual with a proven track record of delivering results on multiple priorities while meeting competing deadlines.
  • Knowledge of technical procedures as they apply to laboratory testing, shipment logistics, and specimen.

  • Regional Manager

    1 month ago

    Ottawa, Ontario, Canada Dynacare Full time

    Job Title: Regional ManagerAt Dynacare, we're seeking a highly motivated and experienced Regional Manager to lead our Laboratory and Health Services Centers in multiple locations. As a key member of our team, you will be responsible for building and managing high-performing teams, fostering a culture of quality and continuous improvement, and ensuring...

  • Regional Laboratory Medicine Leader

    5 days ago

    Ottawa, Ontario, Canada EORLA - Eastern Ontario Regional Laboratory Association Full time

    Job SummaryThe Eastern Ontario Regional Laboratory Association Inc. (EORLA) seeks a Chief Executive Officer to lead its comprehensive regional diagnostic laboratory services. This senior management position offers the opportunity to shape one of Canada's most innovative and collaborative networks of 18 hospital-based laboratories.About EORLAEORLA is a...

  • Director of Regional Laboratory Services

    5 days ago

    Ottawa, Ontario, Canada EORLA - Eastern Ontario Regional Laboratory Association Full time

    About the RoleWe are seeking a highly experienced and visionary Senior Healthcare Executive to lead our organization as Director of Regional Laboratory Services. As the Chief Executive Officer, you will be responsible for providing strategic direction and oversight to our regional diagnostic laboratory services.Job DescriptionThe ideal candidate will have a...

  • Regional Laboratory Executive Director

    1 week ago

    Ottawa, Ontario, Canada EORLA - Eastern Ontario Regional Laboratory Association Full time

    EORLA seeks a seasoned executive to lead its regional diagnostic laboratory services as Chief Executive Officer. With over ten years of senior management experience in healthcare, the ideal candidate will bring advanced education and/or professional designations in health administration or business management.The successful candidate will be responsible for...

  • Executive Director of Regional Pathology and Laboratory Medicine

    5 days ago

    Ottawa, Ontario, Canada EORLA - Eastern Ontario Regional Laboratory Association Full time

    OverviewEORLA - Eastern Ontario Regional Laboratory Association seeks a visionary leader to serve as Chief Executive Officer. As the head of one of Canada's most comprehensive regional diagnostic laboratory services, you will develop strategic directions, innovate, and promote excellence in regional pathology and laboratory medicine.The successful candidate...

  • Senior Regional Marketing Manager

    3 weeks ago

    Ottawa, Ontario, Canada Mitel Full time

    Drive business growth through strategic regional marketing initiatives at Mitel. As a Senior Regional Marketing Manager, you will develop and execute campaigns to increase brand awareness, generate leads, and expand customer base. Collaborate with cross-functional teams to align marketing efforts with regional sales goals.Main Responsibilities:Develop and...

  • Regional Operations Manager

    3 weeks ago

    Ottawa, Ontario, Canada Rentokil Initial Full time

    Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Our team of certified specialists uses advanced technologies to protect millions of homes and businesses throughout Canada.About the RoleWe are seeking a skilled professional to lead our pest control operations in the region. The ideal candidate will have...

  • Regional Sales Manager

    1 month ago

    Ottawa, Ontario, Canada Solid Solutions Canada Inc Full time

    Regional Sales ManagerSolid Solutions Canada Inc is a leading recruiting agency providing confidential employment searches to the plumbing and heating industries across Canada and the US. We specialize in the supply side of the industry, working with manufacturers, wholesalers, and sales agencies.This is a remote position for a Regional Sales Manager -...

  • Regional Operations Manager – Ottawa

    4 weeks ago

    Ottawa, Ontario, Canada Com-Net (Communication Cabling and Network Solutions) Inc Full time

    Job DescriptionWe are seeking an experienced Regional Operations Manager to oversee our business operations in the National Capital Region (NCR). The successful candidate will be responsible for leading and managing daily operations to achieve business goals and maximize profitability.The Regional Operations Manager will be responsible to the President for...

  • Regional Operations Manager

    2 weeks ago

    Ottawa, Ontario, Canada First Transit Canada Full time

    Regional Director of Operations Job Description**Job Purpose:**As a Regional Director of Operations at First Transit Canada, you will play a key role in ensuring superior levels of service are delivered to both internal and external customers. You will work closely with Branch Managers and staff to provide effective coaching and assist in their personal...

  • Regional Health Manager

    4 weeks ago

    Ottawa, Ontario, Canada Chandos Full time

    Regional Safety Manager RoleChandos is seeking a skilled Regional Safety Manager to lead our Regional or District Safety team to a Best in Class Standard. This role requires effectively managing safe work in accordance with local regulations and Chandos Safe work procedures.The ideal candidate will have 7+ years of commercial and industrial construction...

  • Regional Safety Manager

    1 month ago

    Ottawa, Ontario, Canada https:www.energyjobline.comsitemap Full time

    Job SummaryThe Regional Safety Manager is a key leadership role responsible for leading a Regional or District Safety team to a Best in Class Standard. This position involves effectively managing safe work practices in accordance with local regulations and Chandos Safe work procedures.Key Responsibilities:Lead, coach, and manage direct reports in an assigned...

  • Regional Safety Manager

    1 month ago

    Ottawa, Ontario, Canada https:www.energyjobline.comsitemap Full time

    Job OverviewThe Regional Safety Manager is responsible for leading a Regional or District Safety team to a Best in Class Standard. This role includes effectively managing safe work in accordance to local regulations and Chandos Safe work procedures.Key Responsibilities:Lead, coach, and manage direct reports in an assigned area or district of...

  • Regional Operations Manager

    1 month ago

    Ottawa, Ontario, Canada BGIS Full time

    Job Title: Regional Operations ManagerAt BGIS, we are seeking a highly skilled and experienced Regional Operations Manager to join our team. As a key member of our operations team, you will be responsible for the effective management of a skilled trades operation, driving team engagement, and ensuring achievement of all requirements.Key...

  • Senior Regional Marketing Manager

    4 weeks ago

    Ottawa, Ontario, Canada Mitel Full time

    Job DescriptionAt Mitel, we are seeking a highly skilled Regional Marketing Manager to join our team. As a key member of our marketing team, you will be responsible for driving pipeline generation and revenue growth for Mitel in the Americas region.Key Responsibilities:Develop and execute regional marketing plans that align with Mitel's overall marketing...

  • Senior Regional Marketing Manager

    4 weeks ago

    Ottawa, Ontario, Canada Mitel Full time

    Regional Marketing RoleMitel is seeking a skilled Regional Marketing Manager to drive pipeline generation and revenue growth for our Americas region. As a key member of our marketing team, you will be responsible for developing and executing regional marketing plans that align with our business objectives.Key ResponsibilitiesPlan and execute account-based...

  • Regional Service Manager

    1 month ago

    Ottawa, Ontario, Canada Canadian Bank Note Full time

    Job Title: Regional Service ManagerAt Canadian Bank Note, we are seeking a highly skilled Regional Service Manager to join our North American Driver and Vehicle Information Systems (NA-DVIS) team. As a key member of our team, you will play a crucial role in overseeing service operations for our Canadian Driver Licence and Identification (DL/ID) customers.Key...

  • Regional Director

    1 month ago

    Ottawa, Ontario, Canada TÜV SÜD Full time

    Job SummaryTÜV SÜD is seeking a highly skilled Regional Manager to oversee the operations of our Canada facilities. The successful candidate will be responsible for managing a team of Sales Executives, developing sales strategies, and conducting interactions with potential sales opportunities.Key ResponsibilitiesOperational management of the Canadian...

  • Regional Director

    5 days ago

    Ottawa, Ontario, Canada TÜV SÜD Full time

    Job SummaryAs a Regional Director at TÜV SÜD, you will oversee the operations of our Canada facilities, including Toronto and Ottawa. You will manage a team of Sales Executives, develop sales strategies, and work with the Business Line Director to grow sales in various service areas.Key ResponsibilitiesOperational management of the Canadian region and...

  • Regional Service Manager Lead

    1 month ago

    Ottawa, Ontario, Canada Canadian Bank Note Company Full time

    Job Title: Regional Service ManagerInternal Job Title: Regional Service ManagerJob Type: Permanent, Full timeWork Model: HybridPosition Summary:As a Regional Service Manager in our North American Driver and Vehicle Information Systems (NA-DVIS) team, you will play a crucial role in overseeing the delivery of high-quality services to our clients. Your primary...