Hotel Guest Services Attendant

2 weeks ago

Nimpo Lake, Canada Nimpo Lake Resort Full time

Job Title: Hotel Guest Services Attendant

Job Summary: We are seeking a highly skilled and detail-oriented Hotel Guest Services Attendant to join our team at Nimpo Lake Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Convey travellers luggage by hand or hand truck
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Attend to baggage problems
  • Attend to group arrivals and departures
  • Escort incoming guests to their rooms
  • Handle luggage for hotel guests
  • Maintain luggage storage area
  • Provide information regarding features of rooms, service of hotel and points of interest
  • Provide, arrange for, or refer guests to valet parking services
  • Receive and deliver items and messages for guests

Requirements:

  • Experience an asset
  • Physically demanding
  • Standing for extended periods

What We Offer:

  • Permanent employment
  • English language
  • 30 to 40 hours per week

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