Hotel Guest Services Attendant
4 weeks ago
We are seeking a skilled Hotel Guest Services Attendant to join our team at Nimpo Lake Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities- Convey travelers' luggage by hand or hand truck
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Attend to baggage problems
- Attend to group arrivals and departures
- Escort incoming guests to their rooms
- Handle luggage for hotel guests
- Maintain luggage storage area
- Provide information regarding features of rooms, service of hotel and points of interest
- Provide, arrange for, or refer guests to valet parking services
- Receive and deliver items and messages for guests
As a Hotel Guest Services Attendant, you will work in a fast-paced environment with a high level of customer interaction. You will be required to stand for extended periods and may be required to lift luggage.
Requirements- No degree, certificate or diploma required
- Experience an asset
We offer a supportive work environment, opportunities for growth and development, and a competitive compensation package.
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