Restaurant Operations Manager

4 weeks ago


Belleville, Ontario, Canada Wendy's Restaurant Full time
Job Title: Restaurant Supervisor

Wendy's Restaurant is seeking a highly motivated and organized Restaurant Supervisor to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining a clean and safe work environment.

Responsibilities:
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring efficient service and high-quality food products.
  • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and teamwork.
  • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory.
  • Monitor and maintain records of stock, repairs, sales, and wastage, providing valuable insights for business decisions.
  • Prepare and submit reports, highlighting key performance indicators and areas for improvement.
  • Establish work schedules, ensuring adequate staffing and coverage during peak periods.
  • Address customer complaints or concerns, resolving issues promptly and professionally.
Requirements:
  • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • 1 year to less than 2 years of experience in a related field, or equivalent experience.
  • Criminal record check.
Work Environment:

Our restaurant is a fast-paced, dynamic environment where teamwork and effective communication are essential. As a Restaurant Supervisor, you will be working in a restaurant setting, interacting with customers, staff, and management.

Language:

English.

Hours:

40 hours per week.



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