ServiceNow Business Analyst

2 days ago


Toronto, Canada TEEMA Full time
About the Role

TEEMA is seeking a seasoned ServiceNow Business Analyst to join our team in Toronto. This 4-month contract position offers a unique opportunity to leverage your expertise in business analysis and ServiceNow.

Key Responsibilities
  • Utilize ServiceNow CMDB data model (CSDM) to drive informed business decisions
  • Implement ITSM, ITOM discovery, and Service Mapping capabilities using ServiceNow
  • Develop thorough knowledge of ServiceNow Agile 2.0 to enhance project delivery
Requirements
  • 8+ years of experience in business analysis with a strong focus on technical skills
  • 5 years' experience in ServiceNow business analysis
  • Excellent understanding of ServiceNow CMDB data model, ITSM, ITOM discovery, and Service Mapping
  • Strong experience with ServiceNow Agile 2.0
What We Offer
  • A competitive estimated salary range: $110,000 - $140,000 per year
  • A hybrid work environment in Toronto, offering flexibility and work-life balance


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