Métis Nation of Ontario Support Specialist
2 weeks ago
Métis Nation of Ontario is seeking a dedicated and compassionate Support Specialist to join our team. This role offers an exciting opportunity to make a positive impact in the lives of Métis individuals and families.
About the RoleThis position is responsible for providing exceptional support services to clients, including answering inquiries, addressing concerns, and connecting them with relevant resources. As a key member of our team, you will be expected to maintain confidentiality, work independently, and collaborate effectively with colleagues.
Responsibilities- Provide timely and accurate responses to client inquiries via phone, email, or in-person meetings
- Assist clients in navigating our programs and services, ensuring they understand their eligibility and next steps
- Collaborate with internal stakeholders to resolve client issues and concerns
- Document interactions and outcomes in our client database, maintaining accurate and up-to-date records
- Diploma or certificate in a related field (e.g., social work, counseling, or administration)
- 1-2 years of experience in a similar role, preferably in a non-profit or government setting
- Excellent communication, interpersonal, and problem-solving skills
- Ability to maintain confidentiality and handle sensitive information
- A competitive salary range of $55,000 - $65,000 per annum, based on qualifications and experience
- A comprehensive benefits package, including dental, health, and vision coverage
- Opportunities for professional development and growth within our organization
- A dynamic and supportive work environment, committed to diversity, equity, and inclusion
If you are a motivated and empathetic individual passionate about supporting Métis communities, please submit your application, including your resume and cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
NoteThe Métis Nation of Ontario is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a workplace that reflects the diversity of the communities we serve.
Salary: $60,000 per annum
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