Healthcare Administrative Support Professional
2 weeks ago
Delivering Exceptional Patient Care
We are seeking a highly skilled and organized Healthcare Administrative Support Professional to join our team at Home and Community Care Support Services. As a key member of our team, you will provide administrative support services to our Care Coordinators, ensuring that patients receive prompt and effective customer service.
Your Key Responsibilities
- Provide administrative support services to Care Coordinators, including processing new referrals, orders, and managing confidential patient records.
- Enter, update, and maintain a high volume of patient data in our electronic database.
- Answer a high volume of telephone inquiries from patients, families, and service providers, and refer callers as appropriate.
- Provide back-up support to other positions as required.
What We Are Looking For
- A Grade 12 diploma (minimum) and 2+ years of related office experience.
- Accurate keyboarding/data-entry skills and proficiency with database software, MS Word, and Excel.
- Excellent organizational skills, ability to work with minimal supervision, and advanced multi-tasking skills.
- Exceptional interpersonal skills and ability to work as part of a team, interact tactfully and sensitively with patients from wide-ranging cultural, ethnic, and socio-economic backgrounds.
- Excellent oral and written communication skills, including strong listening skills.
- Flexibility to work a schedule that includes days, evenings, and weekends to meet organizational needs.
We Offer
- Attractive comprehensive compensation packages and benefits.
- Valuable development opportunities.
- Membership in a world-class defined benefit pension plan.
About Us
Home and Community Care Support Services is committed to delivering responsive, accessible, integrated, patient-centred care to every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers, and Ontario Health Teams to achieve this goal.
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