Customer Experience Associate

4 days ago

Toronto, Ontario, Canada Scotiabank Full time
About the Role

We are seeking a highly skilled Customer Experience Associate to join our team at Scotiabank. As a key member of our Canadian Banking Branch network, you will be responsible for providing exceptional service to our customers, building strong relationships, and contributing to the Branch's targets.

Key Responsibilities:

  • Deliver outstanding customer service and support
  • Process day-to-day transactions and identify sales opportunities
  • Nurture long-standing relationships with customers
  • Stay up-to-date with technology and share knowledge with customers

Requirements:

  • Proven customer service skills and experience
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong technical skills and ability to promote digital banking options
  • Excellent communication and interpersonal skills

What We Offer:

  • A rewarding career path with opportunities for growth and development
  • A competitive compensation and benefits package
  • A collaborative and inclusive work environment
  • The opportunity to make a positive impact on our customers' lives

About Scotiabank:

Scotiabank is a leading bank in the Americas, committed to helping our customers achieve their financial goals. We value diversity, equity, and inclusion, and are dedicated to creating a workplace that is welcoming and inclusive for all.

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