Forensic Social Work Assistant
1 month ago
BC Mental Health & Substance Use Services is seeking a highly skilled and dedicated Forensic Social Work Assistant to join our team in Port Coquitlam, BC.
Job Summary:We are looking for a detail-oriented and organized individual to provide clerical support to our social work department. The successful candidate will be responsible for gathering charts, requesting and receiving information from social work programs, interdisciplinary teams, and the community. They will also liaise with staff to provide program-related information, represent the assigned program at meetings, and schedule clinical appointments.
Key Responsibilities:- Provide clerical support to social work department regarding patient care related processes.
- Liaise with staff of social work and other interdisciplinary teams to provide program-related information.
- Represent the assigned program by attending various meetings as required.
- Schedule and book clinical appointments for the teams.
- Prepare and maintain a variety of records, reports, and charts according to established procedures.
- Prepare and mail packages containing consent forms and questionnaires to internal and external partners.
- Collect data from various sources, enter data into computerized systems, and ensure data is kept up to date.
- Set up and maintain patients and administrative filing systems according to policies and procedures.
- Upload patient paperwork into the database and monitor and request missing documents from clinical staff.
- Provide administrative duties as required, including answering phone calls, faxes, emails, and forwarding calls/emails.
- Completion of a recognized Social Service Worker or Social Service Diploma Program or an equivalent combination of education, training, and experience.
- General knowledge of social work, mental health, and substance services.
- Ability to relate well with others and work effectively in a multidisciplinary team.
- Effective communication and organizational skills.
- Ability to adjust to new or unexpected events, problem-solve, and effectively deal with conflict situations.
- Physical ability to carry out the duties of the position.
- Knowledge of medical terminology.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- Opportunity to work with a dynamic team in a fast-paced environment.
- Competitive salary and benefits package.
- Professional development opportunities through in-house training programs.
- Access to a comprehensive benefits package, including a municipal pension plan and psychological health & safety programs.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
Please submit your application, including your resume and cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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