Forensic Social Work Assistant, Social Services Professional
4 weeks ago
Job Summary
We are seeking a highly organized and detail-oriented Social Services Coordinator to provide administrative support to our Forensic Social Work team. This is an exciting opportunity to work in a dynamic and fast-paced environment, supporting the delivery of high-quality patient care.
Key Responsibilities
- Provide clerical support to the social work department, including gathering charts, requesting and receiving information from the social work program and interdisciplinary teams.
- Liaise with staff to provide program-related information and represent the assigned program at various meetings.
- Schedule and book clinical appointments, prepare and maintain records, reports, and charts according to established procedures.
- Prepare and mail packages containing consent forms and questionnaires, monitor return of documents, and send reminders as required.
- Collect data from various sources, enter data into computerized systems, and ensure data is up-to-date.
- Set up and maintain patient and administrative filing systems, according to policies and procedures designed to protect confidentiality.
- Upload patient paperwork into the database, monitor and request missing documents from clinical staff.
- Provide administrative duties as required, including answering phone calls, faxes, emails, and general inquiries from the hospital and community.
Requirements
- Completion of a recognized Social Service Worker or Social Service Diploma Program or an equivalent combination of education, training, and experience.
- General knowledge of social work, mental health, and substance services.
- Ability to relate well with others and work effectively in a multidisciplinary team.
- Excellent communication and organizational skills.
- Ability to adjust to new or unexpected events, problem-solve, and effectively deal with conflict situations.
- Physical ability to carry out the duties of the position.
- Knowledge of medical terminology.
What We Offer
- A comprehensive benefits package, including a municipal pension plan and psychological health and safety programs.
- Access to professional development opportunities, including in-house training programs and over 2,000 courses.
- A remote work-friendly environment, welcoming flexible work options.
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts.
About Us
PHSA is a remote work-friendly employer, welcoming flexible work options to support our people. We are committed to equity in our hiring and employment practices and are seeking to create a diverse workforce and establish an inclusive and culturally safe environment.
We are part of the Provincial Health Services Authority (PHSA), which plans, manages, and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective healthcare for people throughout the province.
Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
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