Customer Service Supervisor

4 weeks ago


Vancouver, British Columbia, Canada City Cannabis Co Full time
Job Summary

We are seeking a highly skilled Customer Service Supervisor to join our team at City Cannabis Co. As a key member of our operations team, you will be responsible for supervising staff, assigning sales workers to duties, and ensuring excellent customer service.

Key Responsibilities
  • Supervise and train staff to provide exceptional customer service
  • Assign sales workers to duties and ensure efficient workflow
  • Resolve customer complaints and supply shortages in a timely manner
  • Organize and maintain inventory to meet customer demands
  • Supervise and coordinate activities of workers to achieve sales targets
Requirements
  • 2 years of experience in customer service or retail sales
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Leadership skills and ability to motivate team members
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


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