Customer Service Supervisor

4 weeks ago


Vancouver, British Columbia, Canada Master Swift Renovation and Construction Full time

Job Title: Customer Service Supervisor

Job Summary: We are seeking a highly skilled Customer Service Supervisor to join our team at Master Swift Renovation and Construction. As a Customer Service Supervisor, you will be responsible for supervising a team of customer service representatives and ensuring that our customers receive exceptional service.

Key Responsibilities:

  • Supervise a team of customer service representatives
  • Ensure that our customers receive exceptional service
  • Prepare production and other reports
  • Co-ordinate and schedule activities
  • Oversee apprenticeship training
  • Recruit and hire workers and carry out related staffing actions
  • Train or arrange for training
  • Set up machines and equipment
  • Estimate costs and materials
  • Ensure health and safety regulations are followed
  • Recommend personnel actions
  • Read blueprints and drawings
  • Requisition or order materials, equipment and supplies

Requirements:

  • Secondary (high) school graduation certificate
  • 2 years to less than 3 years of experience
  • Excellent oral communication skills
  • Organized and reliable
  • Team player


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