Retail Sales Manager

3 weeks ago


Kingston, Ontario, Canada Midori Gifts Full time
Retail Sales Manager Job Description

At Midori Gifts, we are seeking a highly skilled and experienced Retail Sales Manager to join our team. As a key member of our sales team, you will be responsible for leading daily operations, evaluating performance, and planning and organizing sales strategies to drive business growth.

Key Responsibilities:
  • Leadership and Management: Direct and control daily operations, manage staff, and assign duties to ensure seamless execution of sales strategies.
  • Market Research and Analysis: Study market research and trends to determine consumer demand, potential sales volumes, and competitor impact on sales.
  • Merchandise and Services: Determine merchandise and services to be sold, implement price and credit policies, and locate, select, and procure merchandise for resale.
  • Marketing and Promotion: Develop and implement marketing strategies to drive sales and customer engagement.
  • Financial Management: Plan budgets, monitor revenues and expenses, and determine staffing requirements.
  • Customer Service: Resolve customer requests, complaints, and supply shortages, and provide exceptional customer service.
  • Staffing and Development: Recruit, hire, and supervise staff, conduct performance reviews, and oversee payroll administration.
Requirements:
  • Education: College/CEGEP degree or equivalent.
  • Experience: 2 years to less than 3 years of experience in retail sales management.
  • Language: English.
  • Work Hours: 35 hours per week.
Work Environment:

Fast-paced environment with a focus on customer satisfaction and sales growth.

Personal Suitability:
  • Communication: Excellent oral communication skills.
  • Flexibility: Ability to adapt to changing sales strategies and customer needs.
  • Organization: Strong organizational skills to manage multiple tasks and priorities.
  • Teamwork: Ability to work collaboratively with staff and management to achieve sales goals.

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