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Business Development Manager

2 months ago

SaintHyacinthe, Quebec, Canada Desjardins Full time
Job Description

As a key member of our team at Desjardins, you will play a vital role in promoting and selling products and services to achieve business growth for our centre. You will use your technical business knowledge and solid understanding of applicable procedures, standards, and guidelines to represent, negotiate, and engage companies as part of agreements with moderate impact on the business centre.

Key Responsibilities
  • Initiate, develop, and maintain personalized business relationships with current and potential clients to promote and sell products and services offered by Desjardins.
  • Act as an account manager by serving as a key intermediary between the business centre and members and clients, ensuring proper usage and updating of products and services, and analyzing sources of dissatisfaction and recommending potential solutions.
  • Identify and analyze member and client needs, develop personalized solutions, and prepare an integrated service offering, negotiating applicable conditions with members and clients.
  • Recommend strategies and solutions for achieving objectives by the business centre, such as increased business volume, sound risk management, and full satisfaction.
  • Seize business opportunities and, as needed, refer them to the right person to meet their needs.
  • Adhere to all policies, practices, and standards in effect, as well as various laws and regulations governing the distribution of financial products and services.
What We Offer
  • Competitive salary and annual bonus.
  • 4 weeks of flexible vacation starting in the first year.
  • Defined benefit pension plan that provides predictable, stable income throughout retirement.
  • Group insurance, including telemedicine.
  • Reimbursement of health and wellness expenses and telework equipment.
What You Bring to the Table
  • Bachelor's degree in a related field.
  • A minimum of two years of relevant experience.
  • Knowledge of French is required.
  • Knowledge of the latest financial, economic, policy, and legislative developments.
  • Knowledge of the characteristics and credit risk inherent to the major real estate, rental, and residential markets.
  • Knowledge of loan and guarantee contracts.
  • Knowledge of products and services for businesses and those offered by caisses, components, and Desjardins distribution networks and those of the competition.
  • Knowledge of financing and credit management practices related to businesses.
  • Knowledge of policies, legislation, and standards governing the products and services offered by the business centre.
  • Knowledge of business credit authorization, monitoring, collection, and recovery practices.
  • Knowledge of the Desjardins business processes.
  • Understanding of the referral process.
  • Familiarity with government business assistance programs.
  • Knowledge of service standards.
  • Understanding of cooperative and cooperative network values, rules, and operations.
  • Communicates effectively, Drive results, Interpersonal Savvy.