Medical Office Support Professional

3 weeks ago


Airdrie, Alberta, Canada MIDTOWN MEDICAL CENTRE INC. Full time

About the Role:

We are seeking a highly organized and detail-oriented Medical Office Support Professional to join our team at MIDTOWN MEDICAL CENTRE INC. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing schedules, and maintaining accurate records.

Key Responsibilities:

  • Greet patients and visitors, directing them to the appropriate contacts or service areas.
  • Record and relay information accurately and efficiently.
  • Schedule and confirm appointments, ensuring seamless communication with patients and staff.
  • Maintain up-to-date work records and logs, guaranteeing compliance with regulatory requirements.
  • Answer telephone calls and relay messages, providing a professional and courteous service.
  • Perform data entry tasks with precision and speed.
  • Deliver exceptional customer service, addressing patient concerns and resolving issues promptly.

Work Environment:

Our medical office is a fast-paced environment that requires a combination of sitting, standing, and walking. You will be working in a team-oriented setting, collaborating with healthcare professionals to provide the best possible care for our patients.

Requirements:

  • Secondary (high) school graduation certificate.
  • Will train for the role.

Work Setting:

This position is based in a healthcare institution, facility, or clinic, with public transportation available for those who need it.

Personal Suitability:

  • Efficient interpersonal skills.
  • Flexibility.
  • Organized.
  • Team player.

Work Term: Permanent

Work Language: English

Hours: 35 hours per week



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