Career Services Officer

3 days ago

Estevan, Canada Government of Saskatchewan Full time
About the Role

We are seeking a highly skilled and motivated individual to join our team as a Career Services Officer. As a key member of our Career Services Branch, you will play a vital role in providing support for the delivery of programs and services throughout the province.

Key Responsibilities
  • Provide client-focused support for the delivery of programs and services, including career and employment services, adult training methods, and access to education, employment, and training opportunities.
  • Manage calls and emails, interviewing clients to determine their needs and referring them to appropriate resources.
  • Provide information on training and income support programs, and assist clients with multimedia self-help tools.
  • Plan, develop, facilitate, and deliver workshops, presentations, and provide information to help clients develop their job search skills, prepare resumes, and interview techniques.
  • Have expertise in data entry to verify and enter client registrations.
  • A proactive attitude towards technology.
Requirements
  • Plan, prioritize, and balance diverse and conflicting workload pressures, taking into consideration task complexity, frequent interruptions, and deadlines.
  • Use problem-solving and decision-making skills to ensure the appropriate course of action.
  • Be positive, client-focused, and flexible to work in a diverse cultural environment.
  • Accurately enter, format, and access data using computer software programs.
  • Have the ability to be discreet, reliable, and able to exercise sound judgment as you interact with a diverse community.
  • Be an enthusiastic team player who tactfully and respectfully supports colleagues to promote a positive work environment.
  • Have a working knowledge of local and provincial labour market trends and be able to identify and assess relevant data, trends, and opportunities and consider a variety of options to determine and implement an appropriate course of action.
  • Be proficient and knowledgeable of applicable computer hardware and software process applications, including but not limited to Microsoft Office, Word, Excel, PowerPoint, CRM, Outlook, and Microsoft Teams, database and operating systems, presentation software, and online searches.
What We Offer
  • The opportunity to work with purpose to create opportunities for people to build their careers in the province and support provincial employers to have workers with the right skills at the right time.
  • Professional development and advancement opportunities.
  • A comprehensive salary and benefits package, including pension.
  • Support for work-life balance.
  • Vacation, earned days off (EDOs), and other types of leave.

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