Claims Representative

1 week ago


St John's, Newfoundland and Labrador, Canada Intact Full time
About the Role

We are seeking a skilled Claims Representative to join our Casualty team. As a Claims Representative, you will be responsible for investigating and settling minor or moderately complex liability claims to ensure a prompt and fair settlement.

Key Responsibilities
  • Investigate insurance claims and work towards a prompt and fair settlement
  • Develop action plans for conducting investigations, including arranging for independent medical examinations and securing prior medical and/or employment history
  • Document and analyze the information gathered on a file, interpret insurance policy wordings, determine coverage, and assess damage and/or liability
  • Collaborate with our legal team to attend court proceedings, mediations, and settlement meetings when necessary
  • Collaborate with peers and other teams to resolve files thoroughly and quickly
  • Be a go-to source for queries relating to investigations and the claims process
  • Build relationships with vendors and communicate with claims departments and liaise with adjusters, experts, management, and other claims representatives on technical and administrative issues
Requirements
  • 2-5+ years of experience handling liability claims
  • University degree or any combination of training and experience deemed relevant for the role
  • Pursuing or completion of your Chartered Insurance Professional (CIP) designation
  • Ability to communicate and negotiate effectively
  • Excellent customer service skills
  • Strong analytical and decision-making skills
  • Excellent time management skills
  • Knowledge of legislation governing insurance from all Atlantic provinces
What We Offer
  • A financial rewards program that recognizes your success
  • An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.


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