Claims Representative I- Claims Management Services

1 day ago


St John's, Newfoundland and Labrador, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It's our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We're looking for a Claims Representative I - CMS to join our growing team

What you'll do here:

  • Open new claims on the phone with clients and ensure immediate handling of the situation.
  • Gather versions of events from the insured and/or witnesses by interviewing them about the events.
  • Determine if the claim is covered or not by analyzing the coverage required to cover the claim.
  • Analyze the information obtained, make decisions that will be used to establish liability and review the assessment of damages.
  • Settle the claim in a fair and reasonable manner, validate damages and complete payments.


What you bring to the table:

  • University degree or any combination of training and experience deemed relevant for the role
  • Strong time management skills.
  • Excellent written and verbal communication skills.
  • No Canadian work experience required however must be eligible to work in Canada.

This posting expires 27/Sept/2024 at 11:59pm EST

This role is eligible for employee referral bonus. #myReferrals1000

#LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.



  • St. John's, Newfoundland and Labrador, Canada Intact Full time

    We're seeking a skilled Claims Representative I - CMS to join our team at Intact. As a key member of our Claims Management Services team, you'll play a vital role in ensuring our clients receive exceptional service and support.About the RoleWe're looking for a highly motivated and organized individual to handle new claims on the phone, gather information...


  • St. John's, Newfoundland and Labrador, Canada Intact Full time

    We're seeking a skilled Claims Representative I - CMS to join our team at Intact. As a key member of our Claims Management Services team, you'll play a vital role in ensuring our clients receive exceptional service and support.About the RoleWe're looking for a highly motivated and organized individual to handle new claims on the phone, gather information...


  • St. John's, Newfoundland and Labrador, Canada Intact Full time

    We're seeking a skilled Claims Representative I - CMS to join our team at Intact. As a key member of our Claims Management Services team, you'll play a vital role in ensuring our clients receive exceptional service and support.About the RoleWe're looking for a highly motivated and organized individual to handle new claims on the phone, gather information...


  • St. John's, Newfoundland and Labrador, Canada Intact Financial Corporation Full time

    About the RoleWe're seeking a skilled Claims Representative I - CMS to join our team at Intact Financial Corporation. As a Claims Representative, you will play a critical role in handling claims and providing exceptional customer service.Key Responsibilities:Open new claims and ensure timely handling of situations.Gather information from clients and...


  • St. John's, Newfoundland and Labrador, Canada Intact Financial Corporation Full time

    About the RoleWe're seeking a skilled Claims Representative I - CMS to join our team at Intact Financial Corporation. As a Claims Representative, you will play a critical role in handling claims and providing exceptional customer service.Key Responsibilities:Open new claims and ensure timely handling of situations.Gather information from clients and...


  • St. John's, Newfoundland and Labrador, Canada Intact Full time

    About the RoleWe're seeking a skilled Claims Representative I - CMS to contribute to our growing team. As a key member, you'll play a crucial role in handling claims efficiently and effectively.Key Responsibilities:Open new claims with clients, ensuring prompt handling of situations.Gather information from insured parties and witnesses through thorough...


  • St. John's, Newfoundland and Labrador, Canada Intact Full time

    Claims Representative I - AutoJoin our team as a Claims Representative I - Auto and be part of a passionate community of experts who help people, businesses, and society prosper in good times and be resilient in bad times.You will be empowered to learn and grow while being valued for who you are, in a diverse and inclusive work environment where everyone...


  • St. John's, Newfoundland and Labrador, Canada Intact Full time

    About the RoleWe're seeking a skilled Claims Representative I - Auto to join our team at Intact, a leading provider of insurance and financial services. As a Claims Representative, you will play a critical role in handling auto claims, ensuring timely and fair resolutions for our customers.Key ResponsibilitiesOpen new claims on the phone with clients and...


  • St. John's, Newfoundland and Labrador, Canada Intact Full time

    About the RoleWe're seeking a skilled Claims Representative I - Auto to join our team at Intact, a leading provider of insurance and financial services. As a Claims Representative, you will play a critical role in handling auto claims, ensuring timely and fair resolutions for our customers.Key ResponsibilitiesOpen new claims on the phone with clients and...


  • St. John's, Newfoundland and Labrador, Canada Intact Full time

    About the RoleWe're seeking a skilled Claims Representative I - Auto to join our team at Intact, a leading provider of insurance and financial services. As a Claims Representative, you will play a critical role in handling auto claims, ensuring timely and fair resolutions for our customers.Key ResponsibilitiesOpen new claims on the phone with clients and...


  • St. John's, Newfoundland and Labrador, Canada Intact Full time

    About the RoleWe're seeking a skilled Claims Representative I - Auto to join our team of experts in the insurance industry. As a Claims Representative, you will play a crucial role in handling claims related to auto insurance, ensuring that our customers receive fair and timely resolutions.Key Responsibilities:Open new claims on the phone with clients and...


  • St. John's, Newfoundland and Labrador, Canada Intact Full time

    About the RoleWe're seeking a skilled Claims Representative I - Auto to join our team of experts in the insurance industry. As a Claims Representative, you will play a crucial role in handling claims related to auto insurance, ensuring that our customers receive fair and timely resolutions.Key Responsibilities:Open new claims on the phone with clients and...


  • St. John's, Newfoundland and Labrador, Canada Intact Full time

    About the RoleWe're seeking a skilled Claims Representative I - Auto to join our team of experts in the insurance industry. As a Claims Representative, you will play a crucial role in handling claims related to auto insurance, ensuring that our customers receive fair and timely resolutions.Key Responsibilities:Open new claims on the phone with clients and...


  • St. John's, Newfoundland and Labrador, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...

  • Claims Assistant I

    1 week ago


    St. John's, Newfoundland and Labrador, Canada Intact Financial Corporation Full time

    **About the Role**We're seeking a highly motivated and detail-oriented Claims Assistant I to join our team at Intact Financial Corporation. As a Claims Assistant I, you will play a critical role in the settlement of insurance claims, providing administrative assistance and front-line quality customer service.**Key Responsibilities:**Prepare and process...

  • Claims Assistant I

    2 weeks ago


    St. John's, Newfoundland and Labrador, Canada Intact Financial Corporation Full time

    **About the Role**We're seeking a highly motivated and detail-oriented Claims Assistant I to join our team at Intact Financial Corporation. As a Claims Assistant I, you will play a critical role in the settlement of insurance claims, providing administrative assistance and front-line quality customer service.**Key Responsibilities:**Prepare and process...


  • St. John's, Newfoundland and Labrador, Canada Intact Full time

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés. Intégrez un milieu où vous...


  • St. John's, Newfoundland and Labrador, Canada Intact Full time

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés. Intégrez un milieu où vous...

  • Claims Assistant I

    3 days ago


    St. John's, Newfoundland and Labrador, Canada Intact Financial Corporation Full time

    About the RoleWe're seeking a motivated and detail-oriented individual to join our team as a Claims Assistant. As a key member of our claims team, you will play a vital role in providing administrative support and front-line quality customer service in the settlement of insurance claims.Key ResponsibilitiesPrepare forms and correspondence to insurance...

  • Claims Assistant I

    3 days ago


    St. John's, Newfoundland and Labrador, Canada Intact Financial Corporation Full time

    About the RoleWe're seeking a motivated and detail-oriented individual to join our team as a Claims Assistant. As a key member of our claims team, you will play a vital role in providing administrative support and front-line quality customer service in the settlement of insurance claims.Key ResponsibilitiesPrepare forms and correspondence to insurance...