Claims Representative I- Claims Management Services

8 hours ago


St John's, Newfoundland and Labrador, Canada Intact Full time

Claims Representative I - CMS role involves handling claims, gathering information, and making decisions to settle claims fairly and reasonably.

We're looking for a Claims Representative I - CMS to join our team. As a Claims Representative, you will be responsible for:

  • Opening new claims on the phone with clients and ensuring immediate handling of the situation.
  • Gathering versions of events from the insured and/or witnesses by interviewing them about the events.
  • Determining if the claim is covered or not by analyzing the coverage required to cover the claim.
  • Analyzing the information obtained, making decisions that will be used to establish liability and reviewing the assessment of damages.
  • Settling the claim in a fair and reasonable manner, validating damages and completing payments.

To be successful in this role, you will need:

  • A university degree or any combination of training and experience deemed relevant for the role.
  • Strong time management skills.
  • Excellent written and verbal communication skills.
  • No Canadian work experience required, but you must be eligible to work in Canada.

We offer a range of benefits and perks, including:

  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan, with a 50% match on net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
  • A dynamic workplace learning ecosystem, complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different.

We are an equal opportunity employer, committed to creating an inclusive and accessible workplace where all individuals feel valued, respected, and heard.



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