Global Operations Manager, Acquisition and Fulfillment
4 weeks ago
Are you a seasoned leader looking to drive strategic growth and innovation in the fleet management industry?
We are seeking an experienced Director, Order Processing & Fulfillment to join our team at Element Fleet Management.
Job Summary:The Director, Order Processing & Fulfillment will lead the Acquisitions order processing & fulfillment function, driving the evolution of processes, policies, procedures, and systems necessary to support the organization now and in the future. This role requires strong leadership skills, strategic thinking, and a passion for innovation and process improvement.
About Element Fleet Management:Element Fleet Management is a leading provider of fleet management services, dedicated to delivering exceptional client experiences and redefining the fleet management industry. Our company culture values innovation, empowerment, decision-making, and accountability, providing a dynamic and rewarding work environment for our employees.
Key Responsibilities:- Provide day-to-day leadership for the Acquisitions team, developing and motivating leaders, ensuring overall budget meets organizational requirements.
- Define and communicate company-wide strategies into focused action plans to ensure the team is positioned to meet and exceed client satisfaction, growth, and retention goals and respond to changing business requirements.
- Understand client needs (internal and external) and work closely with business leaders and internal partners to align business processes with client requirements. Implement strong process controls and metrics to monitor performance and drive process improvements.
- Bachelor's degree in business or equivalent experience plus at least 10 years of general management and leadership experience in a service industry.
- Strong knowledge of quality methodology (Six Sigma or Lean experience)
$120,000 - $180,000 per year, depending on experience.
Benefits:Comprehensive health and welfare benefits that serve the needs of you and your family, fostering a culture of wellness. Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays). Hybrid work environment for most positions.
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