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IT Systems Administrator

2 months ago

Nanaimo, British Columbia, Canada Intraworks IT Management Full time
Job Title: MSP IT Systems Administrator

Location: Nanaimo, BC, Canada

We are seeking a highly skilled and motivated MSP IT Systems Administrator to play a pivotal role in our mission to deliver exceptional IT support and managed services to our valued clients. As a core member of our MSP team, you will be responsible for managing clients' Azure environments, Exchange services, optimizing Active Directory, maintaining Hyper-V virtualization, ensuring the reliability of Nutanix infrastructure, managing Windows environments, and delivering top-notch web hosting services.

Key Responsibilities:
  1. Client Azure Management: Oversee and optimize clients' Azure cloud infrastructure, including resource management, performance monitoring, and cost-efficiency to meet their unique business needs.
  2. Exchange Email Services: Administer and maintain Exchange email services for clients, ensuring secure and seamless communication for their organizations.
  3. Active Directory Expertise: Lead the management and enhancement of clients' Active Directory environments, overseeing user and group management, security policies, and system integration.
  4. Hyper-V Virtualization: Manage and monitor Hyper-V virtualization to ensure the availability, performance, and stability of clients' virtual machines.
  5. Nutanix Infrastructure: Maintain and optimize clients' Nutanix hyper-converged infrastructure, providing them with a resilient and efficient data center environment.
  6. Client Windows Environment Support: Deliver exceptional client support and troubleshooting for their Windows-based systems and servers, ensuring a secure and productive user experience.
  7. Web Hosting Services: Administer web hosting services for clients, guaranteeing high availability, security, and a strong online presence for their businesses.
  8. Documentation: Keep meticulous records, develop and maintain documentation, and create standard operating procedures for clients' IT systems and processes to enhance transparency and efficiency.
  9. Security Best Practices: Implement and maintain security best practices for clients, including patch management, access control, and robust disaster recovery plans to safeguard their valuable data and systems.
  10. Collaboration: Work closely with our MSP team, including technicians, engineers, project managers, and other IT professionals, to provide exemplary client service and ensure client satisfaction.
Qualifications:
  1. Bachelor's degree in computer science, information technology, or a related field (or equivalent experience).
  2. Proven experience in managing Azure, Exchange, Active Directory, Hyper-V, Nutanix, Windows environments, and web hosting, particularly within an MSP environment.
  3. Profound knowledge of network and system security best practices.
  4. Relevant certifications such as Azure Administrator, MCSE, MCSA, or Nutanix Certified Professional are highly advantageous.
  5. Exceptional problem-solving and communication skills, with a strong commitment to delivering unparalleled service to our diverse client base.
  6. Ability to work both independently and collaboratively as part of a team, demonstrating exceptional time management skills to efficiently manage multiple tasks and priorities.
Why Join Us:
  1. Competitive salary and benefits package.
  2. Opportunity to work with cutting-edge Microsoft technologies and deliver outstanding IT services to a diverse range of clients.
  3. Collaborative, inclusive, and innovative work environment within a dynamic MSP in Nanaimo, BC, Canada.