Director of Operations Equipment Innovation

5 days ago

Toronto, Ontario, Canada Restaurant Brands International Inc Full time

About Restaurant Brands International:

Restaurant Brands International Inc. is a leading quick service restaurant company with a strong presence in over 100 countries. The company owns four iconic brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. Through its Restaurant Brands for Good framework, RBI is committed to improving sustainable outcomes related to its food, the planet, and people and communities.

The Director of Operations Equipment Innovation leads the Tim Hortons Operations Equipment team in managing the innovation and renovation of restaurant equipment. This role involves cross-functional collaboration to develop process and equipment solutions that reduce complexity and improve franchisee profitability.

This position interacts with various internal and external stakeholders, including restaurant team members, multi-unit managers, restaurant owners, equipment manufacturers, and internal teams such as operations, training, marketing, and supply chain. Key responsibilities include:

  • Designing and optimizing back-of-house processes to improve efficiencies, broaden offerings, and minimize maintenance.
  • Working with vendors on RFP processes.
  • Overseeing product and project management.

Requirements for this role include:

  • An undergraduate degree in engineering.
  • 5+ years of experience in equipment or operations in the food service industry, with QSR experience preferred.
  • Prior experience managing and planning large-scale projects.
  • Advanced knowledge of Microsoft Office applications, including Excel, Word, and PowerPoint.
  • Strong communication and leadership skills.
  • Ability to work out of the Toronto, Ontario office on a hybrid basis.

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