Customer Service Leadership Position

2 days ago


Fort Saskatchewan, Alberta, Canada Walmart Canada Full time

Job Summary: As a Customer Service Manager at Walmart Canada, you will play a key role in ensuring exceptional customer service and maintaining compliance with company programs and operational standards.

Key Responsibilities:

  • Coordinate front-end operations to provide a positive shopping experience and customer loyalty.
  • Ensure safe work processes and emergency procedures are followed.
  • Handle customer and associate concerns and provide guidance as required.
  • Monitor all front-end associates and provide training on systems and company procedures.
  • Oversee purchase, return, and exchange transactions and assist with error corrections.

Requirements:

  • Age - 16 or older

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