Digital Experience Strategist

7 days ago


Toronto, Ontario, Canada Avanade Full time

About the Role

We are seeking a Digital Experience Strategist to join our team at Avanade. In this role, you will play a key part in helping our clients stay ahead of the pace of change by developing and implementing strategies to enhance user satisfaction, loyalty, and adoption.

This requires an individual who can analyze and uncover user needs and behaviours, assess current state experiences, prioritize quantifiable business opportunities, and bring to life actionable plans with the right mix of technology, innovation, and design to drive successful business outcomes.

As a Digital Experience Strategist, you will steward and collaborate with cross-functional teams, stakeholders, and clients with a commitment to what is best for the business and their users. Your practical expertise in Microsoft and Sitecore technologies, abilities to build trusted relationships and simplify the complex will be an asset.

Key Responsibilities
  • In-depth experience in customer experience management within a digital or technology-focused company
  • Demonstrated success in defining employee and workplace experience strategies
  • Proven analytical skills with the ability to interpret user data and feedback
  • Commitment to defining & delivering measurable business value
  • Excellent communication and interpersonal skills
  • Ability to lead and motivate cross-functional teams
  • Experience with Microsoft D365 and Sitecore solutions required
  • Proficiency in D365, Sitecore, Contentful, Power Platform, Salesforce Marketing Cloud, Google Analytics, and Adobe Experience Manager are an asset

What You'll Get

A competitive salary of $120,000 per year, which includes 80 hours of paid training and development opportunities annually, real-time access to technical resources globally, and a dedicated career advisor to support your growth.



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