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Cloudflare Solutions Engineer
1 month ago
At Cloudflare, we're on a mission to build a better Internet. As a Customer Solutions Engineer, you'll be the trusted technical advisor for our customers, helping them unlock the full potential of our products and services.
Key Responsibilities:- Deliver timely and organized onboarding for customers
- Ensure customers see the full value in Cloudflare's products
- Advise on technical best practices
- Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations
- Fluent in English (Portuguese or Spanish as a second language is a plus)
- ~5-8 years of prior post-sales customer relationship management
- Deep understanding of how the internet works and the desire to expand that knowledge
- Technical curiosity and passion for internet technology
- Ability to manage a project, work to deadlines, and prioritize between competing demands
- A highly ambitious, large-scale technology company with a soul
- A commitment to providing equal employment opportunity for all people and a diverse and inclusive team
- Reasonable accommodations to qualified individuals with disabilities