Cloudflare Security Specialist
14 hours ago
- About this role:
- As a Customer Solutions Engineer (CSE) at Cloudflare, you will serve as a trusted technical advisor to our Enterprise customers, helping them understand and utilize the Cloudflare platform to its fullest extent.
- Your goal will be to ensure our customers are successful and derive the most value possible from their Cloudflare investment.
You will work closely with the Customer Success Manager (CSM) and other teams at Cloudflare to identify and implement scalable solutions for customer needs.
Key responsibilities:
- Deliver timely and organized onboarding for customers, ensuring they see the full value in Cloudflare's products and services.
- Provide proactive technical guidance and expertise across all Cloudflare products, helping customers achieve their goals.
- Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations and drive customer success.
Requirements:
- Fluent in English (Portuguese or Spanish as a second language is a plus)
- 5-8 years of prior post-sales customer relationship management experience
- Deep understanding of how the internet works and a passion for internet technology
At Cloudflare, we are committed to providing equal employment opportunities for all people and place great value in both diversity and inclusiveness.
Cloudflare offers a complete package of benefits and programs to support you and your family.
We are a highly ambitious, large-scale technology company with a soul, and we're proud to be an equal opportunity employer.
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