Service Support Specialist

4 weeks ago


Lethbridge, Alberta, Canada Western Tractor Company Inc. Full time
Job Overview

As a Service Support Assistant at Western Tractor Company Inc., you will play a crucial role in ensuring the highest level of customer satisfaction. Your primary responsibility will be to clean and detail equipment to pristine condition, presenting it to customers in an exceptional state.

Key Responsibilities
  • Wash and detail equipment thoroughly, maintaining a steady flow through the wash bay.
  • Perform inspections on washed equipment to maintain high-quality standards.
  • Conduct general cleaning and maintenance for the shop, building, and yard.
  • Keep the wash bay clean and organized, including cleaning tools and equipment after each use.
  • Transport equipment to and from the shop as required.
  • Provide assistance to the Shop Foreman and Service Technicians when needed.

Requirements
  • High school diploma or equivalent GED.
  • Detailing experience with the ability to operate equipment including a commercial pressure washer and other hand/power tools.
  • Previous experience with farm equipment is an asset.
  • Basic computer skills with experience using Microsoft Office Suite.
  • Ability to lift, carry, push, pull up to 50 lbs with long periods of standing and walking.
  • Valid Driver's License.

Benefits
  • Training and Development: Western Tractor Company Inc. invests in its team members, providing comprehensive training and development opportunities.
  • Paid Time Off: Enjoy a competitive paid time off package, starting at 3 weeks in your first year of employment.
  • Sponsorship: Take advantage of sponsorship opportunities to hone your skills and accumulate on-the-job hours and experience toward your Apprenticeship.
  • Benefits: Enjoy a comprehensive health benefits package, including life insurance, disability insurance, critical illness, accidental death & dismemberment, extended health, dental, prescription drug coverage, and an employee and family assistance program.
  • Retirement: Participate in our employer-matched Registered Retirement Savings Plan.
  • Compensation: Enjoy a competitive compensation scale, incentive programs, and opportunities for advancement.
  • Equipment: We supply the equipment and technology needed to excel in your role, including an annual boot and tool allowance.

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