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Senior Dental Office Administrative Assistant
2 months ago
Dentalcorp Canada is a leading network of dental practices dedicated to delivering exceptional patient experiences and clinical outcomes. Our commitment to innovation and excellence has earned us a reputation as a trusted partner in the dental industry.
The OpportunityWe are seeking a highly skilled Senior Administrative Assistant to join our team at Hunter Dental. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our practice and providing exceptional support to our patients and dental team.
Responsibilities- Schedule patients to optimize provider productivity and patient flow
- Promote new hygiene services, including perio-surgery, Invisalign, and TMD programs
- Treatment scheduling to maximize hygiene appointments
- Utilize excellent phone skills to fill short-notice cancellations and manage patient demand
- Maintain a list of temporary hygienists for backup
- Lead patient conversations to promote optimal oral health
- Encourage patient acceptance of treatment plans
- Present treatment options and review payment plans
- Build strong relationships with patients to ensure trust and loyalty
- Assist with accounts receivables and daily deposit reconciliations
- Complete insurance submissions and pre-determinations
- 4+ years of administration experience required
- 3+ years of experience with accounts receivables and insurance submissions in a dental office
- A warm and friendly person who appreciates the value of optimal oral health
- Excellent communication skills
- Ability to multitask efficiently and proficiently
- A proactive individual who maintains control over schedules
- Experience with Tracker and Recall Max highly preferred
We thank all applicants, but only suitable candidates will be contacted. Candidates must be legally eligible to work in Canada.
