Client Solutions Specialist
7 days ago
We're seeking a highly skilled Client Solutions Specialist to join our Commercial Banking team. As a key member of our team, you will be responsible for providing exceptional service to our business clients, understanding their transaction and cash management needs, and delivering integrated cash flow and treasury management solutions.
Key Responsibilities- Relationship Building – Develop and maintain strong relationships with clients, internal partners, and stakeholders to ensure seamless transitions and implementations.
- Implementation & Transitioning – Coordinate new and existing client transitions, acting as the primary point of contact, to ensure a smooth transition from other financial institutions.
- Operational Support – Interpret, validate, and obtain required information to complete implementation forms for internal and external client requests.
- Business Development – Identify potential sales and service improvement opportunities and refer them to client relationship managers.
- Strong knowledge of CIBC cash management products and services offerings.
- Excellent technical skills with Microsoft Office suite, particularly Excel, Word, and PowerPoint.
- Ability to quickly learn proprietary software applications supporting the origination and cash management sales process.
- Fluency in French and English to serve clients in the community.
At CIBC, we prioritize our employees' goals and strive to create opportunities for growth and development. We offer a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, employee share purchase plan, vacation offering, wellbeing support, and MomentMakers, our social recognition program.
About CIBCCIBC is committed to creating an inclusive environment where all team members and clients feel valued and respected. We're dedicated to fostering a culture of trust, teamwork, and accountability.
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