Senior Enterprise Service Management Consultant

7 days ago


Canada Alcor Solutions, Inc. Full time

Alcor Solutions, Inc. is seeking a Senior Enterprise Service Management Consultant to join our team in the Enterprise Service Management (ESM) practice.

This contract position offers a competitive salary of $120,000 per year, providing an excellent opportunity for experienced professionals to leverage their expertise and skills in service management.

About the Job

The ideal candidate will have a strong background in IT Business Management standards, methodology, and processes. As a Senior Enterprise Service Management Consultant, you will be responsible for facilitating workshops for clients, helping them build roadmaps, and providing documentation requested.

  • Develop business relationships with process owners and Subject Matter Experts to gather requirements and write stories for enhancement and defect requests.
  • Foster Agile principles by prioritizing most valuable work and facilitating sprint planning sessions and backlog management.
  • Create testing scenarios and facilitate testing with subject matter experts/process owners for semi-annual releases.
  • Assist with company on-boarding and standing up new modules/features releases.
  • Identify opportunities for improvement and automation of business processes.
  • Contribute to governance model for SPM, including writing process-related material.
  • Facilitate training and SPM-related knowledge sharing events for the Enterprise.

Domain Expertise:

  • Review and prioritize backlog items as per business needs.
  • Demonstrate knowledge and expertise in IT Business Management standards, methodology, and processes and maintain knowledge as technology and best practices evolve.
  • Provide communication, education, guidance, mentoring, and of IT Business Management strategy expertise to customers and team members.
  • Participate in meetings and works with customers as appropriate to maintain working knowledge of practices operations and needs.
  • Stay abreast of current and emerging technology in both hardware and software as related to their domain.
Required Skills and Qualifications

The successful candidate will possess:

  • Experience building strong business relationships cross-functionally.
  • Ability to influence and challenge peers and stakeholders to drive towards a common goal/solution.
  • Excellent communication skills, with the ability to communicate complex problems and solutions.
  • Proven project management experience, managing concurrent projects while providing realistic delivery dates and managing customer expectations.
  • Business process analysis or design experience.
  • Working knowledge of IT systems.
  • Experience working with stakeholders to solicit and capture requirements.

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



  • Canada Progression3 Full time

    We are seeking a skilled Enterprise Solutions Consultant to join our team at Progression3. As an Enterprise Solutions Consultant, you will play a crucial role in driving business innovation and process improvement through the effective utilization of Business Applications.About the RoleThis position involves leading business requirements gathering,...


  • Canada, CA Alcor Solutions, Inc. Full time

    Alcor Solutions is hiring a ServiceNow SPM Senior Consultant. The SPM Senior Consultant is for the Enterprise Service Management (ESM) practice and is responsible for the process and utilization of the ServiceNow platform. This is a contract position.We are looking for an energetic senior consultant who enjoys working in a challenging and fast-paced...


  • Canada Net2Source Inc. Full time

    Oracle Cloud HCM Techno-Functional Consultant RoleAre you a seasoned professional with expertise in Oracle HCM modules? We have an exciting opportunity for a Senior Oracle HCM Consultant to join our team in the USA.About the JobThis is a 100% remote role with travel opportunities to the USA. The ideal candidate will have at least 5-9 years of experience as...


  • Canada, CA fusionSpan Full time

    fusionSpan is a rapidly growing multinational information technology services company based in the USA. Recognized for our dynamic work culture and innovative solutions, we have earned accolades including Best Places to Work, and ranking in the Inc 5000 list of fastest-growing companies in America. At fusionSpan, we specialize in leveraging cutting-edge...


  • Canada IMCS Group Full time

    About the RoleWe are seeking an experienced Senior Enterprise Data Architect to join our team at IMCS Group. As a key member of our data architecture team, you will be responsible for designing, planning, implementing, and supporting enterprise solution databases in a large IT environment.Job DescriptionThe ideal candidate will have a strong background in...


  • Canada Alcor Solutions, Inc. Full time

    Job TitleSenior ServiceNow SPM Consultant - Enterprise Service Management (ESM)About Alcor Solutions, Inc.We are a leading provider of IT services and solutions. Our team is passionate about delivering high-quality results and building strong relationships with our clients.Salary Range$120,000 - $180,000 per year, depending on experience.Job DescriptionWe...


  • Canada PrecisionERP Incorporated Full time

    PrecisionERP Incorporated is a leading provider of enterprise software solutions. We are currently seeking a highly skilled Senior IT Contract Negotiator to join our team. About the RoleThe Senior IT Contract Negotiator will be responsible for developing and managing technology contracts, providing guidance on procurement details, and conducting quality...


  • Canada Environmental Resources Management (ERM) Full time

    Senior Manager Environmental Project SpecialistEnvironmental Resources Management (ERM) seeks a highly skilled Senior Manager Environmental Project Specialist to join our team in one of our Canada offices. As a key member of our project management team, you will be responsible for providing high-quality project support, communicating with clients, and...


  • Canada Brainhunter Systems Ltd Full time

    About the RoleWe are seeking a highly experienced Senior Enterprise Software Architect to join our team at Brainhunter Systems Ltd. As a key member of our technology leadership team, you will be responsible for designing and developing scalable, high-performance software architectures that meet business requirements.Job SummaryThe successful candidate will...


  • Canada PrecisionERP Incorporated Full time

    PrecisionERP Incorporated is seeking a seasoned Senior IT Contract Consultant to lead the assessment and management of existing and new IT contract agreements.Estimated Salary: $120,000 - $180,000 per year, depending on experience.Job Description:The successful candidate will provide expert guidance during the development of procurement details for...


  • Canada BFG Enterprise Services Full time

    Job DescriptionBFG Enterprise Services seeks a seasoned Project Management Lead to oversee the successful delivery of divisional projects. This individual will be responsible for managing project teams, controlling deployment schedules, and ensuring stakeholder satisfaction.Responsibilities:Project Planning: Define project scope, objectives, and timelines,...

  • Tanium Consultant

    7 days ago


    Canada Insight Global Full time

    * Minimum of 5+ years of experience designing, building and continuously improving integrated information security solutions for large enterprises within a regulated environment. * Experience maintaining, troubleshooting, and supporting endpoint and cloud security tools including Tanium. * Hands on experience with the Core Tanium Module. * Experience utility...


  • Canada Altis Recruitment Full time

    At Altis Recruitment, we are seeking a highly skilled Enterprise Classification and Design Expert to join our client's team on a remote 1-year contract.About the RoleThis is an exciting opportunity for a consultant with expertise in organizational design and classification to work on a range of challenging projects.Key ResponsibilitiesReviewing and...


  • Canada Clarity Consultants Full time

    As a seasoned consultant with Clarity Consultants, you will play a pivotal role in the successful implementation of the UKG/Schoox Learning Management System (LMS) for large enterprises. Your expertise will be instrumental in determining the strategy and approach for overall LMS infrastructure and governance.About the JobWe are seeking an expert with 10+...


  • Canada Tata Consultancy Services Full time

    About the RoleWe are seeking a highly skilled Senior Analytics Consultant to join our team at Tata Consultancy Services Canada Inc. This is a unique opportunity to leverage your expertise in Adobe Analytics and drive business growth through data-driven insights.Key ResponsibilitiesConfigure and deploy Adobe Analytics tools to capture key performance data,...


  • Canada Alcor Solutions, Inc. Full time

    Alcor Solutions, Inc. is a leading provider of Enterprise Service Management solutions, seeking a skilled ServiceNow SPM Senior Consultant to join our global team. The ideal candidate will have a strong background in IT business management and experience working with the ServiceNow platform.The ServiceNow SPM Senior Consultant will play a key role in helping...


  • Canada Alcor Solutions, Inc. Full time

    Alcor Solutions, Inc. is seeking a highly skilled Senior ServiceNow SPM Implementation Specialist to join their Enterprise Service Management (ESM) practice. This contract position requires an energetic senior consultant who enjoys working in a fast-paced environment.The ideal candidate will play a key role in working with the global team and stakeholders to...


  • Canada BrickRed Systems Full time

    About the RoleWe are seeking a seasoned Senior Financial Services NetSuite Implementation Specialist to enhance our team's expertise in delivering cutting-edge solutions for financial services clients. As a key member of our consulting practice, you will leverage your exceptional knowledge of NetSuite configuration, customization, and integration to drive...


  • Canada Luxoft Full time

    Job DescriptionWe are seeking a Senior Hogan IDS Consultant to augment our client's development capacity.The assigned consultant will work under the direction and management of the client, carrying out development activities assigned by the client with respect to their Hogan IDS application and others as reasonably necessary.ResponsibilitiesEvaluate the...

  • Tanium Consultant

    1 week ago


    Canada Insight Global Full time

    * Minimum of 5+ years of experience designing, building and continuously improving integrated information security solutions for large enterprises within a regulated environment. * Experience maintaining, troubleshooting, and supporting endpoint and cloud security tools including Tanium. * Hands on experience with the Core Tanium Module. * Experience utility...