Assistant Store Leader

6 days ago

Richmond Hill, Ontario, Canada Michaels Full time

Job Summary:

We are seeking a highly skilled and experienced Assistant Store Leader to join our team at Michaels. As a key member of our store leadership team, you will be responsible for leading and managing the day-to-day operations of our store, ensuring that we deliver an exceptional customer experience and achieve our sales and profit goals.

Key Responsibilities:

  1. Lead and Manage Store Operations: Supervise and lead a team of sales associates and other store staff to ensure that all store operations are running smoothly and efficiently. This includes managing inventory, visual merchandising, and customer service.
  2. Drive Sales and Profit Growth: Assist the Store Manager in developing and implementing sales and profit plans to achieve business objectives. Analyze sales data and make recommendations to improve sales and profitability.
  3. Manage Inventory and Merchandise Operations: Oversee the receipt, storage, and display of merchandise, ensuring that inventory levels are accurate and that merchandise is properly displayed and maintained.
  4. Lead and Manage Team Members: Coach, train, and develop team members to ensure that they have the skills and knowledge needed to perform their jobs effectively. Make recommendations for promotions, transfers, and terminations as needed.
  5. Manage Store Conditions and Results: Ensure that the store is maintained in a clean, safe, and secure manner, and that all store conditions and results meet company standards.
  6. Lead and Manage Freight Flow Process: Ensure that all freight is received, stored, and distributed in a timely and efficient manner.
  7. Lead and Manage Inventory Management Processes: Oversee the management of inventory levels, including ordering, receiving, and stocking merchandise.
  8. Lead and Manage Shrink and Safety Programs: Develop and implement programs to reduce shrink and improve store safety.
  9. Oversee Visual Merchandising Standards: Ensure that all visual merchandising standards are met, including feature space and seasonal layouts.

Requirements:

  1. Retail Management Experience: A minimum of 2 years of experience in a retail management role, preferably in a similar industry.
  2. Leadership Skills: Proven leadership skills, with the ability to motivate and inspire team members to achieve their best.
  3. Communication Skills: Excellent communication skills, with the ability to effectively communicate with team members, customers, and other stakeholders.
  4. Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze problems and develop effective solutions.
  5. Physical Demands: Ability to move throughout the store, including standing for long periods, bending, and lifting.

Work Environment:

Our store is a fast-paced, dynamic environment that requires flexibility and adaptability. As a member of our team, you will be expected to work a variety of shifts, including nights, weekends, and early mornings. You will also be required to work in a climate-controlled environment, with some outdoor work possible.

Michaels is an Equal Opportunity Employer:

We are committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.

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