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Field Operations Manager

2 months ago

Edmonton, Alberta, Canada Royal Camp Services Ltd Full time
Field Supervisor Job Description

Royal Camp Services Ltd. is seeking a highly skilled Field Supervisor to join our team. As a Field Supervisor, you will play a critical role in ensuring our clients receive exceptional camp catering services.

Key Responsibilities:
  • Visit remote camp locations to ensure premium levels of customer service are being delivered
  • Conduct quality assurance/quality control of operations using key performance indicators
  • Provide supervision, assistance, training, and direction to field staff on camp operations, including quality of meal offerings, cleanliness standards, and personnel issues
  • Execute, measure, and monitor Royal Camp Services' Food Safe Program to ensure remote camp locations follow and exceed regulated guidelines
  • Assist in managing field staff schedules to maximize skill usage while factoring in labor costs
  • Supervise start up and shut down of camp operations
  • Liaison with prime contractor representatives
  • Participate in regularly scheduled KPI meetings with client representatives
  • Perform any and all duties in overall operations in temporary emergency situations
  • Create and review field reports and perform internal audits for senior management review
  • Assist in organizing and executing select corporate catering events
Requirements:
  • At least 5 years of management experience in a hospitality or culinary field required
  • Red Seal endorsement or Business Administration/Management education an asset
  • This is a field-based position requiring the ability to travel for up to 3 weeks at a time
  • Remote site expertise is an asset
  • A valid class 5 license with a clean driver's abstract required
  • Strong written and verbal communication abilities
  • Demonstrable computer skills
  • A Standard First Aid certificate required
  • An Alberta Health Services recognized Advance Food Safety certification required
  • Other relevant safety tickets such as CSTS, NCSO, and TDG are considered an asset

Our positions are safety-sensitive and require employees to successfully complete a site pre-access drug and alcohol test and site-specific training.