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IT Operations Specialist

1 month ago


Edmonton, Alberta, Canada Field Law Full time
Job Summary

We are seeking an IT Operations Specialist to join our team at Field Law. The successful candidate will serve as a technical authority, providing expert guidance and support to ensure the seamless delivery of IT services across our organization.

Key Responsibilities
  • Design and implement IT enhancements and support services
  • Provide technical expertise and support to ensure IT service delivery
  • Work closely with Helpdesk Analysts to resolve complex issues
  • Oversee the team's portfolio to ensure system stability, integrity, efficiency, and security
  • Drive business outcomes through strategic IT solutions
Requirements
  • Related post-secondary degree or diploma in Computer Science, Information Technology, Engineering, or Mathematics
  • ITIL certification is considered an asset
  • Strong analytical skills to understand, document, and communicate complex processes
  • A solid understanding of technology and how it can be used for automation, collaboration, and improvements
Working Conditions

Normal weekday office hours. Hybrid working environment (4 days minimum in the office). Ability to work in a fast-paced and dynamic work environment. Ability to be on call for one out of every 7 weeks.