Global Banking Advisor

7 days ago


Toronto, Ontario, Canada Scotiabank Full time

At Scotiabank, we're committed to delivering exceptional customer experiences and empowering our employees to succeed. As a Bilingual Customer Care Advisor, you'll play a vital role in leading interactions with our Canadian Banking customers, providing valuable advice and ensuring they're satisfied with our products and services.

The Scotiabank Customer Contact Centre team is at the heart of our operations, and we're seeking a highly motivated and self-directed individual to join our team. You'll have the opportunity to build a unique career with an inclusive, award-winning workplace that delivers superior customer experiences.

You'll use your knowledge of our products and services to offer customers valuable advice, take inbound phone calls, and respond to complaints. Your natural curiosity and focus on improving things will lead you to identify new opportunities to maximize the customer experience.

To be successful in this role, you'll need to be passionate about customer service and have experience in customer-focused roles. You'll also need to be comfortable connecting with customers over the telephone and making the customer experience uniquely personal.

In addition to a competitive salary, you'll enjoy a range of benefits, including employee banking fees privileges, pre-assigned allotted personal days, and access to thousands of internal learning courses. You'll also have opportunities for long-term savings and be part of a diverse and inclusive team.

We're committed to creating an inclusive and accessible environment for everyone, and we value the unique skills and experiences each individual brings to the Bank. If you require accommodation during the recruitment and selection process, please let us know.


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