Sydney Contact Center Representative
4 weeks ago
We are seeking a highly motivated and customer-focused Sydney Contact Center Representative to join our team at Mass Markets. As a key member of our contact center team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:- Handle inbound and outbound customer calls, emails, and chats in a professional and courteous manner
- Provide accurate and timely information to customers, resolving their inquiries and issues
- Work collaboratively with internal teams to resolve customer complaints and concerns
- Meet or exceed performance metrics and quality standards
- Participate in ongoing training and development to improve customer service skills and product knowledge
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Basic computer skills and proficiency in Microsoft Office
- Availability to work a variety of shifts, including evenings and weekends
- Competitive hourly rate and opportunities for overtime
- Comprehensive training program and ongoing development opportunities
- Collaborative and dynamic work environment
- Opportunities for advancement and career growth
At Mass Markets, we are committed to providing exceptional customer service and support to our clients. If you are a motivated and customer-focused individual who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.
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Sydney Contact Center Representative
3 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Sydney Contact Center RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Contact Center Representative to join our team in Sydney. As a Contact Center Representative, you will be responsible for providing exceptional customer service and sales support to our clients across various industries.Key...
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Sydney Telecom Customer Care Representative
3 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Sydney Telecom Customer Care RepresentativeJoin Mass Markets, a leading provider of business process outsourcing services, as a Sydney Telecom Customer Care Representative. In this role, you will be responsible for delivering exceptional customer experiences through phone, email, and chat interactions.Key Responsibilities:Handle customer inquiries...
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Sydney Telecom Customer Care Representative
4 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Sydney Telecom Customer Care RepresentativeJoin Mass Markets, a leading provider of business process outsourcing services, as a Sydney Telecom Customer Care Representative. In this role, you will be responsible for delivering exceptional customer experiences through phone, email, and chat interactions.Key Responsibilities:Handle customer inquiries...
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Sydney Cable Sales Representative
4 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Sydney Cable Sales RepresentativeAre you a sales professional looking for a new challenge? Do you have a passion for customer service and a drive to succeed? We are seeking a highly motivated and results-driven Sydney Cable Sales Representative to join our team.Job Summary:The Sydney Cable Sales Representative will be responsible for selling cable...
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Sydney Cable Sales Representative
4 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Sydney Cable Sales RepresentativeAre you a sales professional looking for a new challenge? Do you have a passion for customer service and a drive to succeed? We are seeking a highly motivated and results-driven Sydney Cable Sales Representative to join our team.Job Summary:The Sydney Cable Sales Representative will be responsible for selling cable...
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Sydney Technical Support Representative
3 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Sydney Technical Support RepresentativeAre you looking for a challenging and rewarding career in technical support? Do you have excellent communication skills and a passion for helping others? We are seeking a highly motivated and organized Technical Support Representative to join our team in Sydney.Job Summary:The Technical Support Representative...
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Sydney Energy Customer Care Representative
1 month ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Sydney Energy Customer Care RepresentativeJoin Mass Markets, a leading provider of business process outsourcing services, as a Sydney Energy Customer Care Representative. In this role, you will be responsible for handling inbound and outbound sales calls to business prospects, providing product and pricing recommendations, and resolving customer...
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Sydney Energy Customer Care Representative
1 month ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Sydney Energy Customer Care RepresentativeJoin Mass Markets, a leading provider of business process outsourcing services, as a Sydney Energy Customer Care Representative. In this role, you will be responsible for handling inbound and outbound sales calls to business prospects, providing product and pricing recommendations, and resolving customer...
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Sydney Customer Service Representative
2 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Sydney. As a key member of our contact center, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesHandle inbound and outbound customer contacts in a professional...
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Sydney Energy Customer Care Representative
3 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Sydney Energy Customer Care RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Sydney Energy Customer Care Representative to join our team at Mass Markets. As a Sydney Energy Customer Care Representative, you will be responsible for handling inbound and outbound sales calls to business prospects in order to provide...
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Sydney Technical Support Representative
4 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Sydney Technical Support RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Technical Support Representative to join our team in Sydney. As a Technical Support Representative, you will be responsible for providing exceptional customer service and technical support to our clients. You will be the primary point of...
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Sydney Technical Support Representative
4 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Sydney Technical Support RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Technical Support Representative to join our team in Sydney. As a Technical Support Representative, you will be responsible for providing exceptional customer service and technical support to our clients. You will be the primary point of...
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Sydney Telecom Customer Care Representative
1 month ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Sydney Telecom Customer Care RepresentativeJoin Mass Markets, a leading provider of business process outsourcing services, as a Sydney Telecom Customer Care Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving issues, and selling new products and services.Key...
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Sydney Telecom Customer Care Representative
1 month ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Sydney Telecom Customer Care RepresentativeJoin Mass Markets, a leading provider of business process outsourcing services, as a Sydney Telecom Customer Care Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving issues, and selling new products and services.Key...
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Contact Center Representative
2 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Entry-Level Contact Center AgentJob Summary:We are seeking a highly motivated and customer-focused Entry-Level Contact Center Agent to join our team at Mass Markets. As a Contact Center Agent, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats.Key...
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Sydney Telesales Representative
2 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Sydney Telesales RepresentativeJob Summary: We are seeking a highly motivated and results-driven Telesales Representative to join our team at Mass Markets. As a Telesales Representative, you will be responsible for making outbound calls to new prospects and current customers to sell new products, upsell existing ones, and provide customer...
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Sydney Financial Services Representative
3 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Sydney Financial Services RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Sydney Financial Services Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and promoting our...
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Sydney Telesales Representative
1 month ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Sydney Telesales RepresentativeWe are seeking a highly motivated and customer-focused Sydney Telesales Representative to join our team at Mass Markets. As a key member of our sales team, you will be responsible for making outbound calls to new prospects and current customers, selling new products, upselling existing ones, and providing customer...
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Sydney Telesales Representative
1 month ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Sydney Telesales RepresentativeWe are seeking a highly motivated and customer-focused Sydney Telesales Representative to join our team at Mass Markets. As a key member of our sales team, you will be responsible for making outbound calls to new prospects and current customers, selling new products, upselling existing ones, and providing customer...
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Sydney Customer Service Representative
3 weeks ago
Sydney, Nova Scotia, Canada Mass Markets Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Sydney. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and providing solutions to customer...