Administrative Coordinator
7 days ago
Job Summary:
As an Administrative Coordinator in the Water and Waste Services department, you will provide exceptional customer service and coordination of front-line operations. This role requires strong organizational and communication skills, with the ability to prioritize tasks and manage multiple projects.
Duties and Responsibilities:
- Monitor and respond to customer inquiries and concerns in a timely and professional manner.
- Coordinate and process various applications and permits, ensuring compliance with procedures and fees.
- Perform financial duties, including calculating fees, receiving payments, and preparing bank deposits.
- Direct requests and process work orders, including calculating labour charges and preparing invoices.
- Perform administrative functions, including scheduling appointments and arranging meetings.
- Assist in preparing and monitoring budgets for administrative supplies, equipment, and customer service areas.
- Maintain accurate records and databases, including citizen complaints and employee training.
- Develop and implement routine and specific advertisements for the City website.
Working Conditions:
This role is based in a busy office setting, requiring strong interpersonal and organizational skills to manage multiple tasks and priorities.
Knowledge and Skills:
- Office Administration certificate with basic accounting.
- Progressive experience in a customer service or administrative role.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- Strong communication and interpersonal skills, with a focus on customer service.
Requirements:
A combination of education, training, and experience may be considered. The successful candidate will require a strong work ethic, excellent communication skills, and the ability to work effectively in a team environment.
Accommodation Requests:
Reasonable accommodations will be made to support applicants with disabilities. If you require any accommodations during the recruitment process, please contact the HR department.
Other Details:
To be considered for this role, please submit your resume and cover letter, detailing your relevant experience and qualifications. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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