Channel Partnership Development Manager

2 weeks ago


Vancouver, British Columbia, Canada CLIO Full time

About the Role:

The Channel Partnership Development Manager will play a pivotal role in driving growth and expansion within Clio's partner ecosystem. This position requires a highly skilled individual with expertise in partnership management, customer success, and account management.

Key Responsibilities:

  • Foster strong relationships with existing and new partners, ensuring seamless onboarding, enablement, and ongoing support.
  • Develop and execute strategies to drive revenue growth, expand market reach, and enhance partner engagement.
  • Work closely with cross-functional teams to identify areas for improvement and implement effective solutions.
  • Conduct regular check-ins with partners, addressing questions, concerns, and providing timely assistance.
  • Maintain accurate records of partner activities, update partner profiles, and manage communication channels.
  • Gather and report data on partner performance, identifying opportunities for support or improvement.
  • Act as a trusted resource for partners, staying up-to-date on industry trends and developments.

Requirements:

  • Minimum 1-3 years of experience in partner success, customer success, or account management, preferably in a mid-market software company.
  • Strong communication, organizational, and customer support skills.
  • Able to proactively identify and address partner challenges, advocating for solutions.
  • Bachelor's degree in Business, Marketing, or a related field.
  • Bonus points for experience working with Channel Partners and utilizing sales tools like Salesforce, Salesloft, Google Suite, or similar.

Total Rewards Program:

  • Clio offers a competitive salary range of $78,400 to $92,300 CAD, with the final offer amount dependent on individual experience and skillset.
  • Hybrid work environment with expectation for local Clions to be in office once per week on Anchor Day.
  • Flexible time off policy with an encouraged 20 days off per year.
  • $2000 annual counseling benefit.
  • RRSP matching and RESP contribution.
  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.


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