Sales and Service Excellence Lead

2 weeks ago


Old Toronto, Canada Tapestry, Inc. Full time

Toronto, ON is a vibrant city with a diverse range of communities. As a Sales and Service Excellence Lead at Stuart Weitzman, you will have the opportunity to be part of a global house of brands committed to innovation and inclusivity.

The luxury footwear brand has been inspiring women around the world to shine with confidence for over 35 years. Our shoes are designed for high fashion and high function, with artisanal Spanish craftsmanship and precisely-engineered fit.

We are part of Tapestry, Inc., a global house of brands that values optimism, creativity, and diversity. If you are passionate about delivering exceptional sales results and building effective teams, we encourage you to apply.

Key Responsibilities:

  • Sales Performance: Achieve store AOP and individual sales goals by providing an outstanding customer experience and staying up-to-date with market trends and client shopping behaviors.
  • Team Collaboration: Work closely with Store Manager and Assistant Manager to elevate the selling culture and achieve business objectives.
  • Operational Excellence: Maintain high standards in store appearance, visual merchandising, and cash wrap procedures, ensuring a seamless customer experience.
  • Inventory Management: Replenish inventory on the sales floor as needed, optimizing stock levels and minimizing waste.
  • Brand Ambassadorship: Represent Stuart Weitzman in a professional manner, adhering to company policies and procedures.

Requirements:

  • 1-3 years of retail experience preferred.
  • High school diploma or equivalent work experience required.

About Stuart Weitzman:

We are a luxury footwear brand known for our high-quality shoes, elegant designs, and precise fit. Our products are designed to inspire confidence and make every step feel special. Join us in our mission to deliver exceptional sales results and build effective teams.



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