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Retail Sales Professional

2 months ago


Leduc, Alberta, Canada Olie's Repair Full time
Job Title:

Retail Sales Professional


About Olie's Repair:

We are a dynamic and customer-focused repair shop seeking a skilled Retail Sales Professional to join our team. Our mission is to provide exceptional service and quality repairs to our customers, while fostering a positive and inclusive work environment.



Job Description:
Key Responsibilities:

  • Serve as the primary point of contact for customers, providing personalized assistance with sales, product information, and resolving issues in a timely and professional manner.
  • Operate cash register systems, process transactions, and maintain accurate records of sales and customer interactions.
  • Advertise and promote products, services, and special offers through various channels, including in-store displays, social media, and email marketing campaigns.
  • Perform data entry tasks, including updating customer information, tracking sales performance, and analyzing market trends.
  • Provide exceptional customer service, responding to customer inquiries, resolving complaints, and exceeding customer satisfaction expectations.
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates for products and services.
  • Greet customers, discuss merchandise or services sought for purchase, rental, or lease, and maintain sales records for inventory control.


Support for Diverse Groups:
Support for Persons with Disabilities:

  • Maintain physical accessibility accommodations, such as ramps, elevators, and accessible parking spaces.
  • Provide visual accessibility accommodations, like braille signage, screen readers, and transcription software.
  • Offer auditory accessibility accommodations, including teletypewriters, captioning, and sign language interpretation.
  • Participate in government or community programs supporting persons with disabilities.
  • Develop and implement accessible recruitment policies and practices.


Support for Newcomers and Refugees:

  • Assist with immediate settlement needs, such as housing, transportation, storage, childcare, winter clothing, and more.
  • Support social and labor market integration by facilitating access to community resources, language training, and skills development.
  • Recruit newcomers and refugees who were displaced by conflict or natural disasters.
  • Support foreign credential recognition and mentorship programs pairing newcomers with experienced employees.
  • Provide diversity and cross-cultural training to create a welcoming work environment.


Support for Youth:

  • Participate in government or community programs supporting youth employment.
  • Offer on-the-job training tailored to youth needs.
  • Provide mentorship, coaching, and networking opportunities for youth.
  • Develop awareness training to foster a welcoming work environment for youth.


Support for Veterans:

  • Recruit Veterans and other candidates with military experience through targeted hiring initiatives.
  • Assist with transition needs, such as relocation and housing support.
  • Offer workshops, counseling services, or resources to help Veterans navigate their transition into the civilian workforce.
  • Support Veterans in translating their military skills into civilian job language.
  • Provide flexible onboarding options for Veterans.


Support for Indigenous Peoples:

  • Develop relationships with indigenous communities, businesses, and organizations.
  • Provide cultural competency training and awareness training to create a welcoming work environment.
  • Foster access to Elders who can offer guidance and support to Indigenous workers.


Support for Mature Workers:

  • Apply hiring policies that discourage age discrimination.
  • Develop phased retirement options, allowing mature workers to gradually reduce their workload.
  • Offer resources to help mature workers plan their retirement.


Support for Visible Minorities:

  • Apply hiring policies that discourage discrimination against members of visible minorities.
  • Develop mentorship programs pairing members of visible minorities with experienced employees.
  • Provide diversity and cross-cultural training to create a welcoming work environment.


Salary and Benefits:

The estimated annual salary for this position is $60,000 - $80,000, depending on experience and qualifications. We offer a comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.



Requirements:

To be successful in this role, you should possess:



  • A high school diploma or equivalent.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work independently and collaboratively as part of a team.
  • Basic computer skills and familiarity with POS systems.
  • Flexibility to adapt to changing priorities and deadlines.


How to Apply:

Please submit your resume and a cover letter explaining why you are the ideal candidate for this role. We look forward to reviewing your application