Medical Clinic Receptionist

2 weeks ago


Langley, Canada Olive Physiotherapy and Sports Injury Clinic Full time
Job Title: Medical Clinic Receptionist

We are seeking a highly organized and detail-oriented Medical Clinic Receptionist to join our team at Olive Physiotherapy and Sports Injury Clinic.

Job Summary:

The Medical Clinic Receptionist will be responsible for providing exceptional customer service to patients, answering phone calls, and managing the front desk operations. This is a fantastic opportunity for someone who is passionate about delivering excellent patient care and is looking for a challenging and rewarding role.

Key Responsibilities:
  • Provide exceptional customer service to patients, responding to their inquiries and concerns in a timely and professional manner.
  • Answer phone calls, respond to emails, and manage the front desk operations, ensuring a smooth and efficient flow of patients.
  • Manage patient records, update medical information, and maintain confidentiality.
  • Process payments, handle billing, and manage cash transactions.
  • Perform administrative tasks, such as data entry, filing, and photocopying.
  • Assist with scheduling appointments, managing waitlists, and coordinating with healthcare professionals.
  • Maintain a clean and organized workspace, adhering to infection control protocols.
  • Collaborate with the healthcare team to ensure seamless patient care and communication.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in a medical office or healthcare setting an asset.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office and electronic medical records.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A fun and collaborative team culture.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Please note that we are an equal opportunities employer and welcome applications from diverse candidates.



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