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Customer Service Representative

2 months ago

Oakville, Ontario, Canada University Health Network Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the University Health Network. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to our patients, families, and healthcare providers.

Key Responsibilities:
  • Provide timely and effective responses to customer inquiries and concerns
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with healthcare teams to ensure seamless communication and coordination of care
  • Maintain accurate and up-to-date records of customer interactions and issues
Requirements:
  • High school diploma or equivalent required
  • 1-2 years of customer service experience in a healthcare setting preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
Why Join Our Team?

At the University Health Network, we are committed to providing exceptional patient care and service. As a Customer Service Representative, you will have the opportunity to make a positive impact on the lives of our patients and families. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.