Shift Manager

1 week ago

Quinte West, Ontario, Canada Burger King Full time
About the Role

We are seeking a highly skilled and experienced Shift Manager to join our team at Burger King. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest standards of quality.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our food service staff, ensuring that they are working efficiently and effectively to meet customer demands.
    • Train and develop our staff to ensure they have the skills and knowledge required to provide excellent customer service and prepare high-quality food.
  • Food Preparation and Quality Control
    • Estimate and order ingredients and supplies required for meal preparation, ensuring that we have the necessary stock to meet customer demand.
    • Ensure that all food is prepared to the highest standards of quality, presentation, and safety.
  • Customer Service
    • Address customer complaints and concerns in a professional and courteous manner, ensuring that our customers feel valued and respected.
  • Administrative Tasks
    • Maintain accurate records of stock, sales, and wastage, providing regular reports to management.
    • Prepare and submit reports on sales, customer feedback, and other relevant data.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a food service environment.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and under pressure.
    • Flexibility and adaptability in a dynamic work environment.
What We Offer
  • Competitive Compensation and Benefits
    • Dental plan.
    • Health care plan.
    • Life insurance.
  • Opportunities for Advancement
    • Opportunities for career advancement and professional growth within our organization.

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