Home Care Manager

1 week ago

Peel Regional District ON, Canada VON Canada (Ontario) Full time

Job Title: Home Care Manager - Community Leadership Role

Job Description:

VON Canada (Ontario) is seeking a dedicated and experienced Home Care Manager to join our team. This role offers an exciting opportunity for a motivated individual to lead our home care services in Ontario, working closely with internal stakeholders, community organizations, and external partners to deliver high-quality care to clients.

About the Role:

As a Home Care Manager, you will be responsible for providing leadership and direction to staff, ensuring the provision of safe, effective, and quality client care within your program area. You will work collaboratively with regional management teams to achieve site operational goals and manage the delivery of in-home care services, staff hiring, supervision, training, client service programs, and team operations.

Main Responsibilities:

  • Directs and monitors the delivery of client care services and day-to-day functions and performance of front-line staff in accordance with current regulatory guidelines and VON policies, procedures, and standards.
  • Assists staff in completing risk assessments, investigations of issues, injuries, and reporting related to client or employee incidents.
  • Monitors performance related to funder expectations regularly and contributes to the development and implementation of quality improvement activities to achieve performance targets through monitoring of reported services.
  • Guides new employees through the orientation process and ensures all probationary reviews and stay interviews are completed.
  • Applies a working knowledge of the relevant collective agreements and application of local labour rules in daily decision-making activities.
  • Participates in budget preparation, financial performance management, and measurement reports.
  • Participates in local, regional, or national team or committees as required, such as Quality Care and Service, Joint Occupational Health and Safety, Accreditation, Recruitment and Retention.
  • In collaboration with internal stakeholders, develops team procedures and guidelines to ensure best practices are met in the completion of all tasks or programs.
  • Builds and sustains strategic relationships with current, new, and prospective VON partners and community organizations.
  • Receives and documents all employee, family, and client complaints or issues related to service delivery; engages other VON managers in resolving the issue or complaint and escalates, if required, to the appropriate Director.
  • Participates on the on-call rotation.
  • Ensures occupational health and safety policies, programs, and activities are performed by staff, in compliance with VON's health and safety policies and guidelines and the Occupational Health and Safety Act.
  • Assesses and documents community needs and assists in developing business and funding proposals to meet emerging opportunities.
  • Provides support for department presentations and reports.
  • Completes reports for internal and external stakeholders conducting relevant analysis and ensuring timely submission.
  • Completes risk assessments, investigations of issues, incidents, or injuries as required.
  • Facilitates front-line staff development and growth using a team approach and working in concert with practice leaders, educators, preceptors, and clinical experts to facilitate excellent outcomes for quality care delivery, client service, and provider safety and service provider competence.
  • Provides service provider personnel with access to clinical advice, support, and clinical reference resources.
  • Assists with the delivery of in-home care services, as required.

Leadership Responsibilities:

This role requires strong leadership skills, including promoting the strategy of VON and its role as an integrated community care provider to all stakeholders and staff, prioritizing and ensuring alignment of emerging opportunities in the community with VON's strategic plan, providing leadership in navigating the requirements and complexities of unionized and non-unionized environments, coaching, advising, motivating, and providing leadership to staff, creating a positive workplace for staff, promoting common approaches to orientation, learning, motivating, recognizing, and supporting staff when achieving organizational goals, and promoting work/life balance fostering professional excellence and personal fulfillment and health.

Required Skills and Qualifications:

  • Post-secondary education in a related field
  • Regulated Health Professional and certification as a Registered Nurse
  • A minimum of 5 years' experience in functional area they are overseeing
  • A minimum of 2 years' experience managing others
  • Experience in community work and working with community partners in a collaborative way
  • Experience engaging with municipal, provincial, and national external groups in a related field
  • Experience in negotiation, conflict management, financial management, and working with staff and volunteers
  • Experience working in a unionized environment is an asset

Estimated Salary: $120,000 - $150,000 per year, depending on experience.

Location: Ontario, Canada

How to Apply:

If you are a motivated and experienced leader looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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