Area Manager
2 weeks ago
At Dexterra, we strive to deliver exceptional customer experiences that make our clients shine. Our team is passionate about bringing the right people together to turn problems into solutions and challenges into moments of ingenuity.
As an Area Manager for Dexterra, you will be a highly valued primary representative for our transit cleaning operations. In this role, you will collaborate with site supervisors, team leads, and managers to supervise multiple account operations. The Area Manager's primary mission is to foster client relationships and negotiate client contracts to increase new business opportunities and profitability for the company.
Key Responsibilities:
- Develop and maintain a strong understanding of client needs and tailor services to meet their specific requirements.
- Oversee and support site supervisors, team leads, and managers to ensure effective and efficient operations.
- Communicate performance expectations clearly, monitor and reward performance to ensure that plans, goals, and budgets are met.
- Identify and address gaps and opportunities in operating standards to enhance client satisfaction.
- Facilitate regular team meetings to ensure alignment on goals and objectives and address any issues or concerns.
- Foster a culture of continuous improvement, encouraging innovation and efficiency in operations.
- Ensure compliance with all company policies and regulatory requirements.
- Manage budgeting and forecasting processes, ensuring financial targets are met.
- Provide leadership, development, and mentoring to the site team, enhancing their skills and career growth.
- Ensure the implementation of health and safety policies to create a safe working environment for all employees.
- Manage conflict resolution and address any issues or grievances promptly and effectively.
- Identify new opportunities to market and sell new products and services within existing clients or to new clients.
- Align key Dexterra contacts with like positions within the client organization to create a strategic web of influence.
What's in it for you?
- Be part of an industry that's more important than ever.
- Career advancement opportunities.
- While other companies are downsizing, we are growing.
- Be #1 on day 1 by joining an industry leader.
We are an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans' status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
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